Ryan Macdonald
Dorval,QC
Summary
Dynamic and dedicated professional with multiple certification (CPR and Coaching) and strong communication skills. Proven ability to ensure safety and deliver exceptional service, while effectively managing high-pressure situations. Recognized for problem-solving capabilities and maintaining a welcoming atmosphere in diverse environments.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Lifeguard/Swim Instructor/Aquafitness Instructor
Bishop's University
09.2022 - Current
- Made practices for the Masters swim times and taught 3 aquafitness courses a week
Bartender
Duffy’s
08.2021 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory..
Lifeguard/Swim Instructor/Coach
City of Dorval
06.2017 - Current
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
Home Game Event Staff/Game Statistics
Bishop’s University
08.2023 - 04.2025
- Handled crowd control professionally, maintaining a safe environment for all event attendees and staff members.
- Set up event facilities and equipment, cleaned areas, and organized supplies.
- Took down live stats for the Usports website for the Gaiter's Football and women's hockey teams
Barista
Starbucks
12.2020 - 12.2021
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Infantry Soldier
Canadian Grenadier Guards
04.2018 - 04.2020
- Communicated effectively with superiors and subordinates alike, facilitating smooth execution of orders during high-stress situations.
- Maintained strict discipline within the ranks enforcing adherence to military standards and regulations.
Education
Bachelor of Arts - Sport Studies Concentration Athletic Development
Bishop’s University
Sherbrooke, QC05-2025
DEC - Social Sciences
John Abbott College
Sainte-Anne-de-Bellevue, None05-2021
High School Diploma -
Loyola High School
Montreal, QC06-2018
Skills
- Strong communicator
- Lifeguard certification
- Effective problem-solver
Languages
English
Native or Bilingual
French
Full Professional
Certification
- National Lifeguard, Livesaving Society, December 2024
- World Rugby Level 1 and Level 2 Coaching
- NCCP Coaching Certificate
Timeline
Home Game Event Staff/Game Statistics
Bishop’s University
08.2023 - 04.2025
Lifeguard/Swim Instructor/Aquafitness Instructor
Bishop's University
09.2022 - Current
Bartender
Duffy’s
08.2021 - Current
Barista
Starbucks
12.2020 - 12.2021
Infantry Soldier
Canadian Grenadier Guards
04.2018 - 04.2020
Lifeguard/Swim Instructor/Coach
City of Dorval
06.2017 - Current
Bachelor of Arts - Sport Studies Concentration Athletic Development
Bishop’s University
DEC - Social Sciences
John Abbott College
High School Diploma -
Loyola High School
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