Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Olivia Morden

Ancaster,ON

Summary

Dedicated Retail Sales Associate with a proven track record at Mordens Organic Farm Store, excelling in customer service and problem-solving. Demonstrated ability to enhance shopping experiences through effective teamwork, trend awareness, and visual merchandising, significantly contributing to store success. Skilled in managing inventory and customer relations, showcasing a committed and flexible work ethic.

Personable and reliable individual with strong sense of integrity and commitment to community service. Possesses foundational knowledge of law enforcement principles and public safety measures, along with proficiency in communication and problem-solving. Dedicated to making positive impact through proactive community engagement and public safety initiatives. I have well over 150 volunteer hours at my former dance studio, working with kids and adults, cleaning, and teaching choreography. I am a dedicated current student who wants to learn more about the law and criminal justice, such as why I am in the social sciences at the University of Toronto, studying criminology and sociology. I am in my second year, and I can't wait to see what the rest of my years in this program will bring me. I am dedicated to school, have excellent time management (I'm never late), am always organized, and have a smile. I am very devoted to anything I do; this started with dance. I was in competitive dance for 16 years, which taught me so many things, and I wouldn't be who I am without it. It taught me teamwork, diligence, the importance of hard work, and commitment.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Retail Sales Associate

Mordens Organic Farm Store
07.2021 - 09.2023
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
  • Utilized product knowledge to make recommendations, tailoring suggestions to customer needs.
  • Helped package, prepare, and ship large quantities of goods and merchandise for whole sale purposes

Education

High School Diploma -

Hillfield Strathallan College
Hamilton, ON

Master of Arts - Social Sciences And Criminology

University of Toronto
Toronto, None
04-2027

Skills

  • Teamwork and Collaboration
  • Time Management
  • Flexible Schedule
  • Professional Appearance
  • Trend Awareness
  • Customer Service
  • Problem-Solving
  • Able to do Intense Work
  • Committed/Dedicated
  • Loyal
  • Hard Working
  • Great Mindset

Certification

  • Cardiopulmonary Resuscitation (CPR) Certification - American Red Cross or American Heart Association.

Timeline

Retail Sales Associate

Mordens Organic Farm Store
07.2021 - 09.2023
  • Cardiopulmonary Resuscitation (CPR) Certification - American Red Cross or American Heart Association.

High School Diploma -

Hillfield Strathallan College

Master of Arts - Social Sciences And Criminology

University of Toronto
Olivia Morden