Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Olivia McLean

Calgary,Canada

Summary

Highly motivated, recent graduate with a diploma in Environmental Conservation and Reclamation. I was raised on a multigenerational mixed grain and cattle farm, also surrounded by work in the Oil.

& Gas sector

Overview

9
9
years of professional experience

Work History

Spa Concierge

Sweet Skin By Ivan
Okotoks, Alberta
05.2023 - 08.2023
  • Greet guests, escort them to spa areas, and answer questions about treatments and services while providing refreshments.
  • Maintain the cleanliness and organization of the front desk, lobby, treatment rooms, and equipment; assist with daily laundry and retail sales of spa products.
  • Promote spa services and products, participate in training, and communicate any occurrences involving staff or guests to management.

Caterer

Prairie Perfection Catering
Vulcan, Alberta
01.2018 - 08.2023
  • Monitor guest behaviour and swimmer activities while enforcing safety rules and maintaining cleanliness in all areas.
  • Teach, correct, and demonstrate proper swimming techniques to students, ensuring they understand the skills.
  • Prepare lesson plans and complete progress reports to track student progress and the effectiveness of instruction.

Tourism Advisor

Vulcan Tourism and Trek Centre
Vulcan, Canada
05.2022 - 08.2022
  • Assist customers with recommendations for restaurants, activities, and accommodations while providing information about nearby towns.
  • Plan and facilitate community events, collaborating with local businesses for promotional opportunities.
  • Perform daily cleaning tasks and engage in retail sales activities.

Senior Lifeguard

Champion Community Pool
Champion, Canada
06.2021 - 08.2022
  • Develop diverse teaching strategies for swimming to accommodate students of all ages while prioritizing safety.
  • Supervise poolside safety measures and perform water chemical tests, maintaining accurate records.
  • Respond to emergencies and execute first aid procedures as necessary.

Wellness Desk Attendant

SAIT Athletics Centre
Calgary, Canada
09.2021 - 04.2022
  • Managed incoming calls and inquiries while maintaining gym facilities and member attendance records.
  • Oversaw equipment rentals and assisted during the ACAC Men's Basketball Championship.
  • Ensured a welcoming environment for all members and guests.

Team Member

Calgary Stampede Showriders
Calgary, Canada
08.2018 - 08.2019
  • Served as an ambassador for the Calgary Stampede, promoting Western values and heritage while demonstrating strong public speaking skills to engage audiences across North America.
  • Provided exceptional care for horses, focusing on exercise, diet management, bathing, and stall cleaning.

Junior Lifeguard

Vulcan Swimming Pool
Vulcan, Canada
05.2014 - 08.2019
  • Developed diverse teaching strategies for swimming to accommodate students of all ages while prioritizing safety.
  • Supervised poolside safety measures and performed water chemical tests, maintaining accurate records.
  • Responded to emergencies and executed first aid procedures as necessary.

Education

Environmental Conservation and Reclamation -

Lakeland College
Vermilion, AB
05.2025

Skills

  • Excellent organizational skills
  • Time management
  • Communication skills
  • Punctuality
  • Reliability
  • Flexibility
  • Environmental assessment
  • Data analysis
  • Problem solving
  • Customer service
  • Effective communication
  • Team collaboration
  • Customer service expertise
  • Strong interpersonal skills
  • Public speaking
  • Exceptional communication

References

Are available upon request.

Timeline

Spa Concierge

Sweet Skin By Ivan
05.2023 - 08.2023

Tourism Advisor

Vulcan Tourism and Trek Centre
05.2022 - 08.2022

Wellness Desk Attendant

SAIT Athletics Centre
09.2021 - 04.2022

Senior Lifeguard

Champion Community Pool
06.2021 - 08.2022

Team Member

Calgary Stampede Showriders
08.2018 - 08.2019

Caterer

Prairie Perfection Catering
01.2018 - 08.2023

Junior Lifeguard

Vulcan Swimming Pool
05.2014 - 08.2019

Environmental Conservation and Reclamation -

Lakeland College

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Olivia McLean