Olivia Janssen
Hamilton
Summary
Motivated worker with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server/Bartender
Jerry's Bar And Grill
02.2024 - Current
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Learned basic bartending skills quickly and efficiently.
- Served food and beverages promptly with focused attention to customer needs.
Hostess
Industria Pizzeria + Bar
07.2023 - Current
- Greeted customers warmly upon arrival.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Monitored seating area and checked restrooms regularly to keep spotless.
Waitress/Cashier
Harry's Fish & Chips
09.2019 - 08.2022
- Built relationships with customers to encourage repeat business.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Bussed and reset tables to keep dining room and work areas clean..
Education
High School Diploma -
St. Jean De Brebeuf Catholic Secondary School
Hamilton, ON06.2023
Skills
- To-Go Order Preparation
- Safe Food Handling
- Teamwork
- Cleaning and Sanitation
- Positive attitude
- Beverage Preparation
Certification
- Smart Serve License - October 31st, 2023
Timeline
Server/Bartender
Jerry's Bar And Grill
02.2024 - Current
Hostess
Industria Pizzeria + Bar
07.2023 - Current
Waitress/Cashier
Harry's Fish & Chips
09.2019 - 08.2022
High School Diploma -
St. Jean De Brebeuf Catholic Secondary School
- Smart Serve License - October 31st, 2023
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