Summary
Overview
Work History
Education
Skills
Timeline
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Olivia Hincu

St. Albert,AB

Summary

Passionate and motivated university student with impeccable interpersonal skills and high enthusiasm for building relationships, seeking new professional experiences and challenges. With 3+ years of exceptional customer service background, it can be confidently concluded that I would be an asset towards a professional and dedicated team, long-term.

Overview

3
3
years of professional experience

Work History

Reception

Go Auto
St.Albert, AB
05.2023 - Current
  • Promotes high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Works with cross-functional teams to achieve goals.
  • Completes day-to-day duties accurately and efficiently.

Server

Glasshouse Kitchen | Bar
St. Albert, AB
05.2023 - 01.2024
  • Provided excellent customer service to ensure satisfaction.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
  • Followed health safety guidelines when preparing and serving food products.

Sales Assistant

Dodge Ram Chrysler
St. Albert, AB
01.2023 - 05.2023
  • Contacted customers to provide information on new and exciting products and service offerings.
  • Computed purchases and received and processed cash or credit payment.
  • Engaged in sales-oriented discussions to gain customer satisfaction

Barista

Starbucks
St. Albert, AB
03.2021 - 07.2022
  • Supported highest standards of conduct and service to support company reputation.
  • Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
  • Ensured all equipment was maintained in proper working order according to manufacturer's instructions.

Education

Bachelor of Commerce - Finance

University of Alberta
Edmonton, AB
05-2027

High School Diploma -

Bellerose Composite Highschool
St. Albert, AB
06-2023

Skills

  • Verbal and written communication
  • Interpersonal skills
  • POS system operation
  • Problem-solving skills
  • Adaptability
  • Strong work ethic
  • Time management
  • Teamwork

Timeline

Reception

Go Auto
05.2023 - Current

Server

Glasshouse Kitchen | Bar
05.2023 - 01.2024

Sales Assistant

Dodge Ram Chrysler
01.2023 - 05.2023

Barista

Starbucks
03.2021 - 07.2022

Bachelor of Commerce - Finance

University of Alberta

High School Diploma -

Bellerose Composite Highschool

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Olivia Hincu