Licensed Esthetician experienced in luxury spa environments, combining excellent guest service with effective retail product recommendations. Teachable, punctual, and collaborative with a strong focus on client satisfaction and rebooking.
Overview
2
2
years of professional experience
2
2
Certifications
Work History
Spa Coordinator
Lavender Barn at The Inn at Mattei's Tavern
Los Olivos
08.2025 - Current
Managed appointment schedules for spa services and treatments.
Effectively promoted and sold spa skincare and retail products to guests.
Received phone calls to assist customers in scheduling, rescheduling, or canceling appointments.
Remote Biology & Psychology Tutor
Superprof
09.2023 - 09.2025
Facilitated engaging tutoring sessions for students of varying skill levels.
Adapted teaching methods and materials to meet students' varying needs and interests.
Front Desk Associate
Dolphin Bay Resort & Spa
Pismo Beach
01.2025 - 08.2025
Assisted guests with inquiries, providing information about resort amenities and services.
Coordinated room assignments and ensured accuracy in reservations system.
Resolved customer complaints in a professional manner while maintaining high standards of service quality.
Banquet Server/Bar Support, Pool Server/ Bartender at The Inn At Mattei's Tavern - Auberge CollectionBanquet Server/Bar Support, Pool Server/ Bartender at The Inn At Mattei's Tavern - Auberge Collection