Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Olivia Finnerty

Lompoc

Summary

Licensed Esthetician experienced in luxury spa environments, combining excellent guest service with effective retail product recommendations. Teachable, punctual, and collaborative with a strong focus on client satisfaction and rebooking.

Overview

2
2
years of professional experience
2
2
Certifications

Work History

Spa Coordinator

Lavender Barn at The Inn at Mattei's Tavern
Los Olivos
08.2025 - Current
  • Managed appointment schedules for spa services and treatments.
  • Effectively promoted and sold spa skincare and retail products to guests.
  • Received phone calls to assist customers in scheduling, rescheduling, or canceling appointments.

Remote Biology & Psychology Tutor

Superprof
09.2023 - 09.2025
  • Facilitated engaging tutoring sessions for students of varying skill levels.
  • Adapted teaching methods and materials to meet students' varying needs and interests.

Front Desk Associate

Dolphin Bay Resort & Spa
Pismo Beach
01.2025 - 08.2025
  • Assisted guests with inquiries, providing information about resort amenities and services.
  • Coordinated room assignments and ensured accuracy in reservations system.
  • Resolved customer complaints in a professional manner while maintaining high standards of service quality.

Education

Esthetics Degree -

Santa Barbara Cosmetology Academy- SBCC
Santa Barbara, CA
12-2025

Bachelor of Science - Psychology & Brain Sciences

University of California, Santa Barbara
Santa Barbara, CA
06-2024

Skills

  • Customer service
  • Appointment scheduling
  • Retail product promotion
  • Effective communication
  • Upselling services

Certification

Esthetician License

Timeline

Spa Coordinator

Lavender Barn at The Inn at Mattei's Tavern
08.2025 - Current

Front Desk Associate

Dolphin Bay Resort & Spa
01.2025 - 08.2025

Remote Biology & Psychology Tutor

Superprof
09.2023 - 09.2025

Esthetics Degree -

Santa Barbara Cosmetology Academy- SBCC

Bachelor of Science - Psychology & Brain Sciences

University of California, Santa Barbara
Olivia Finnerty