Oliver Rabiei
Port Coquitlam
Summary
Customer-oriented Wait Staff Member with experience in service industry. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with patrons. Licensed for preparation and sale of alcoholic beverages, bar procedures and liquor laws.
Overview
4
4
years of professional experience
Work History
Restaurant Waiter
ATASH -Restaurant
06.2022 - 12.2023
- Informed customers about daily and seasonal specials.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Promoted restaurant specials and upsold menu items, increasing overall sales revenue.
- Processed orders and sent to kitchen employees for preparation.
- Inspected dishes and utensils for cleanliness.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Increased sales significantly by upselling higher-end products to customers.
- Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
Sales Associates
Vimana-clothing/
06.2020 - 06.2022
- Greeted customers at the door and assisted with finding the right fit and style
- Answered customer questions and advised shoppers about sales, new products, and upcoming events
- Created attractive displays highlighting seasonal inventory based on the headquarters patterns.
Education
Bachelor of Psychology -
Azad University
11.2023
Skills
- Microsoft Office
- Management
- Good communicator
- Team Leadership
- Food safety understanding
- Point of sale operation
- Adaptable and Flexible
- Warm and Friendly
- Salesmanship
- Table Setting
- Menu Recommendations
- Service Quality
Languages
English
Professional Working
Persian
Native or Bilingual
Voluntary Experience
I taught basic English to preschool kids.
Timeline
Restaurant Waiter
ATASH -Restaurant
06.2022 - 12.2023
Sales Associates
Vimana-clothing/
06.2020 - 06.2022
Bachelor of Psychology -
Azad University
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