Oliver Dunphy
Kelowna,BRITISH COLUMBIA
Summary
Results-oriented, dedicated worker with extensive experience in customer service and food safety standards at Train Station Pub. Demonstrated ability to enhance team collaboration and uphold cleanliness in high-pressure environments. Proficient in equipment operation and active listening, consistently delivering exceptional customer experiences and supporting operational efficiency.
Overview
7
7
years of professional experience
Work History
Kitchen Prep Cook
Train Station Pub
Kelowna, BC
06.2025 - Current
- Assisted chefs in assembling plates and ensuring quality presentation.
- Followed food safety standards for storage and handling of ingredients.
- Organized inventory and restocked supplies to support kitchen operations.
- Operated kitchen tools such as mixers, slicers, and blenders safely and efficiently.
- Supported training of new staff in kitchen procedures and best practices.
- Maintained cleanliness of kitchen spaces and equipment throughout shifts.
Parasailing Deckhand
Okanagan Parasailing
Kelowna, BC
06.2025 - 09.2025
- Operated parasailing equipment to ensure safe and enjoyable experiences for customers.
- Assisted customers with equipment fitting and provided safety briefings before activities.
- Maintained cleanliness and organization of the boat and surrounding areas.
- Collaborated with team members to coordinate smooth launch and landing procedures.
- Responded promptly to customer inquiries, enhancing overall satisfaction during excursions.
Lift Operator
Apex Mountain Resort
Penticton, British Columbia
11.2024 - 04.2025
- Operated lifts at Apex Mountain during 2024/2025 winter season, completing full-time shifts.
- Greeted customers and scanned tickets efficiently in lift lines.
- Assisted guests with loading and unloading to enhance their experience.
- Monitored lift operations to ensure safe loading for all passengers.
- Adjusted lift speed and functionality as needed to maintain service flow.
Rentals and Lifts Assistant
Snowplanet
Auckland, NZ
07.2024 - 10.2024
- Snowplanet is a year-round indoor snow slope and is the only one in New Zealand
- Provided fitting services for snowboards, skis, bindings, helmets, and gloves.
- Assisted customers with poma lift operations, ensuring safe access.
- Stopped lift operation to aid beginners and respond to falls.
- Managed safe boarding processes for all users of the indoor slope.
- Provided product information and recommendations to enhance customer experience.
- Assisted customers with inquiries and resolved issues promptly.
Assistant Coach, Volleyball Development Program
Harbour Volleyball Association
Auckland, NZ
05.2024 - 10.2024
- Coached kids aged 12 to 17 in various volleyball skills every Tuesday and Thursday from 4:30 PM to 8:30 PM.
- Developed practice plans to enhance team performance and skill development.
- Communicated regularly with parents regarding player progress and team expectations.
- Collaborated with head coach and assistant coach to create effective training sessions.
- Utilized communication skills to engage players and provide constructive feedback throughout practices.
Kitchen Hand
Sails Restaurant
Auckland, NZ
08.2023 - 10.2024
- Performed dishwashing and food preparation tasks, such as grating cheese, peeling potatoes, preparing broccolini, etc.
- Maintained cleanliness by sweeping and mopping restaurant floors nightly.
- I worked 2-3 shifts each week while in high school, totaling over a year of consistent service.
- Assisted with crayfish preparation by cutting and cleaning them.
- Adapted shift lengths based on customer volume, averaging seven hours per shift.
Hay Baling Farm Hand
Alach Dairy Farm
Auckland, NZ
02.2020 - 01.2022
- Loaded hay bales onto flatbed truck with precision and efficiency.
- Collaborated to stack 1,200 hay bales in barn, ensuring optimal space utilization.
- Executed heavy lifting tasks in a team environment to achieve goals.
Warehouse Helper
Outside Space
Auckland, NZ
01.2019 - 01.2022
- Unloaded 40 ft containers and stacked boxes of outdoor furniture efficiently.
- Tidied warehouse by flattening and cutting down boxes, sweeping floors, and cleaning restrooms.
- Assisted in delivery of outdoor furniture to residential locations.
- Received and inspected incoming shipments to ensure quality control.
Education
Highschool Graduate -
Westlake Boys High School
Auckland, NZ10-2024
Skills
- Customer service
- Food safety standards
- Team collaboration
- Inventory management
- Communication skills
- Equipment operation
- Cleanliness
- Active listener
Personal Information
- Date of Birth: 09/21/06
- Gender: Male
- Nationality: New Zealand & Canadian Dual Citizen
- Place of Birth: Auckland, New Zealand
References
- Jason Blackie, Number Upon Request
- Steve Alach, Number Upon Request
- Rob Tarr, Email Upon Request
Hobbies and Interests
- Snowboarding
- Volleyball
- Golf
- Hiking
- Bartending
Additional Information - Selected For
New Zealand Volleyball National U19 team
Timeline
Kitchen Prep Cook
Train Station Pub
06.2025 - Current
Parasailing Deckhand
Okanagan Parasailing
06.2025 - 09.2025
Lift Operator
Apex Mountain Resort
11.2024 - 04.2025
Rentals and Lifts Assistant
Snowplanet
07.2024 - 10.2024
Assistant Coach, Volleyball Development Program
Harbour Volleyball Association
05.2024 - 10.2024
Kitchen Hand
Sails Restaurant
08.2023 - 10.2024
Hay Baling Farm Hand
Alach Dairy Farm
02.2020 - 01.2022
Warehouse Helper
Outside Space
01.2019 - 01.2022
Highschool Graduate -
Westlake Boys High School
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