Olga Soberanis
Escondido
Summary
Multipotentialite individual with an extensive background in laboratory work in chemistry and biological sciences, language studies, and employee training. Excellent in customer service skills. Team player trained in laboratory procedures, with proper animal handling in a laboratory setting, equipment maintenance and inventory management. Supports lab operations with accurate documentation and organized spaces.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Lab Operations Associate
Calibr-Skaggs
05.2023 - Current
- Oversaw daily operations, ensuring timely completion of tasks and adherence to company policies and procedures.
- Responsible for executing routine lab maintenance, consumable ordering and stocking, and equipment maintenance for the Biology, Chemistry, and Pharmacology labs and their users
- Proactive communication with end users on lab organization, scheduled maintenance of equipment, status updates, and issues that may impact lab use
- Coordinated lab inventory management and maintain supplies, lab ware, and instruments
- Communicated with external support from vendors to troubleshoot routine equipment issues
- Trained and mentored new team members, fostering a positive work environment and promoting professional growth.
- Assist staff with laboratory staff needs and ensures adherence to lab standards and practices to maximize safety and operational effectiveness
- Followed shipping and receiving procedures for goods and materials.
- Maintained accurate records using various software systems, ensuring data integrity and regulatory compliance.
- Coordinated with cross-functional teams to ensure seamless execution of operational plans, enhancing overall project outcomes.
- Supported human resources functions, including onboarding new hires.
- Assisted in space planning initiatives, ensuring optimal use of available resources while accommodating future growth needs.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Assisted in the development of new procedures through research, analysis, and collaboration with key stakeholders.
Lab Assistant
JBK Wellness Labs
03.2022 - Current
- Performed testing and quality control using approved laboratory procedures and instrumentation.
- Used Formulator software to review materials specifications, cost, and entering raw material INCI.
- Maintained documentation on tests performed in lab.
- Batched products for analysis.
- Identified issues, analyzed information and provided solutions to problems.
- Worked closely with lab manager on special projects.
- In charge of organization and submission of safety data and certificate of analysis documentation of chemical samples
- Properly calibrated and adjusted malfunctioning equipment to achieve precise test results.
Retail Operations
San Diego Zoo Safari Park
12.2018 - 09.2022
- Managed weekly events, from pre-planning, through the event day, and post event activities.
- Organized, coordinated and deployed pre-tour events while focusing on delivering superior customer service.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Controlled labor hours and inventory costs through hands-on management and proactive changes.
- Cross trained in different areas in the park.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Cultivated warm relationships with regular customers.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
- Checked identification for minimum age for sale of alcoholic beverages.
- Asked customers for feedback, solved problems, provided additional items.
Cashier
Wendys Restaurant
07.2013 - 09.2018
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Promoted superior experience by addressing customer concerns, demonstrating empathy and resolving problems swiftly.
- Cross-trained and backed up other customer service managers.
- Investigated and resolved customer inquiries and complaints quickly.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces..
- Trained staff on operating procedures and company services.
Education
Associate of Science - Biology
Palomar College
San Marcos, CA05.2018
Skills
- Spanish fluency
- French fluency
- English Fluency
- Knowledgeable in Microsoft office
- Lab equipment maintenance
- Lab Inventory Management
- Laboratory techniques
- Lab Safety Protocols
- Data logging
- Analyzing and recording data
- Lab safety, dissection, pipetting, and accurate measuring skills
- Strong verbal and written communication skills
- Excellent team worker
- Fast learner
- Operations oversight
- Point of sale operation
- Sales expertise
- Food Preparation and Safety
Accomplishments
- Knowledgeable in the use of Microsoft Excel and RStudio for analytical findings and data entry.
- Supervised team of 1o or more staff members.
Certification
- Certification of achievement in the Department of World Languages in French.
- CPR certification
- Food safety certification
- Alcoholic beverage control
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
French
Native or Bilingual
Italian
Limited Working
American Sign Language
Elementary
Timeline
Lab Operations Associate
Calibr-Skaggs
05.2023 - Current
Lab Assistant
JBK Wellness Labs
03.2022 - Current
Retail Operations
San Diego Zoo Safari Park
12.2018 - 09.2022
Cashier
Wendys Restaurant
07.2013 - 09.2018
Associate of Science - Biology
Palomar College
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