Jason Gordon

• Server for 2+ years. Lead Expo and banquet server for 1 1/2 years
• Established rapport with guests/customers, creating loyalty through exceptional service.
• Enhanced guests/customers satisfaction by providing attentive and personalized service during busy shifts.
• Boosted overall sales by confidently upselling food pairings, wine/beverages, holidays/events and daily specials.
• Trained new hires on restaurant policies, procedures, and guest/customer service standards.
• Contributed to team success by assisting all staff present during peak hours, ensuring smooth operations.

Lead Expo- Also represented Executive Chef when away. Led the Kitchen though service on 1000+ guest counts during holidays and special events. 450+ guest counts on traditional service nights.

• Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
• Ensured swimmer safety by monitoring pool area and enforcing rules.
• Provided friendly customer service to guests and addressed concerns.
• Responded to emergency situations in a timely, efficient manner.
• Prevented accidents through regular equipment inspections and maintenance.
• Handled incident reporting accurately and efficiently, documenting any occurrences that required intervention or assistance from lifeguard staff.

Taught all skill and age ranges how to swim and water safety skills.

Also worked with Meals on Wheels to deliver food packages and care to individuals around the community.