OLENA YORDAN
Vernon,BC
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
2
2
years of professional experience
Work History
Food Service Worker
Good Samaritan Heron Grove
05.2024 - Current
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Cleaned and organized kitchen, dining and service areas.
- Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
Deli Worker
Walmart
12.2022 - 05.2024
- Increased customer satisfaction by providing efficient and friendly service at the deli counter.
- Promoted a positive work environment through effective communication and collaboration with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Reduced food waste by monitoring product freshness and rotating stock effectively.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Maximized shelf life of perishable items through proper storage methods following company guidelines.
- Inspected equipment, refrigerators, and warming lamps to check compliance with safe operating levels.
- Streamlined daily tasks by implementing effective time management techniques during busy shifts.
Shop Assistant
DoughnutLove
06.2022 - 10.2022
- Completed daily tasks accurately and on-time to support shop needs.
- Maintained a clean and organized shop floor, optimizing space for ease of customer navigation.
- Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.
- Provided excellent customer service, promptly addressing inquiries and resolving issues.
Skills
- Dependable and Responsible
- Customer Service
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Problem-Solving
- Flexible and Adaptable
- Time Management
- Attention to Detail
- Multitasking Abilities
Languages
English
Full Professional
Ukrainian
Native or Bilingual
Greek
Native or Bilingual
Russian
Native or Bilingual
Timeline
Food Service Worker
Good Samaritan Heron Grove
05.2024 - Current
Deli Worker
Walmart
12.2022 - 05.2024
Shop Assistant
DoughnutLove
06.2022 - 10.2022
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