Oldo Boris Lekianko Mbong
Toronto,ON
Summary
Driven young Bank manager with 5-year track record of successful administrative and operations management. Highly skilled in cultivating and leading high-performance teams focused on exceeding business objectives. Expertise in Customer Relationship Management
Overview
6
6
years of professional experience
Work History
Assistant Bank Manager
Société Générale
06.2019 - 07.2024
- Managed daily branch activities for optimal performance, ensuring compliance with banking regulations.
- Collaborated with bank manager and teller supervisor on scheduling, hiring decisions and monthly audits.
- Conducted regular audits to ensure adherence to internal policies and regulatory requirements, maintaining operational excellence.
- Contributed to the achievement of financial targets by effectively managing budgets and controlling expenses within the branch.
- Implemented effective sales strategies to increase product offerings and drive revenue growth.
- Coordinated staff training programs, equipping employees with essential skills for success in their roles.
- Collaborated with bank management to develop strategic plans for business growth and expansion.
- Oversaw risk management initiatives to minimize losses and maintain a safe work environment.
- Assisted with complex transactions using overrides and functions requiring additional authorization levels.
- Improved loan portfolio quality by conducting thorough credit analysis on prospective borrowers before approving loans or lines of credit.
- Assisted customers with banking transactions, identified and serviced customer needs and resolved issues.
- Reduced teller errors by implementing comprehensive cash handling training sessions.
- Enhanced customer satisfaction by resolving complex issues and providing personalized solutions.
School Teacher
Gateway International School
08.2018 - 01.2019
- Worked one-on-one with students to determine strengths, weaknesses, and learning patterns.
- Provided warm, supportive environment for developing academic, social, and emotional growth.
- Created study guides, research materials and syllabi for students.
- Evaluated student progress through ongoing assessments, adjusting instruction as needed to address individual needs.
- Enhanced language skills of students by implementing bilingual teaching methods and materials.
- Improved parent-teacher communication by providing regular updates on student progress and organizing parent-teacher conferences.
Education
Master of Arts in Translation - Translation
University of Buea -
Cameroon07.2017
Bachelor's degree in Economics - Economics
University of Buea
Cameroon06.2013
Saint Francis College
07.2010
Skills
- Operational Efficiency
- Credit analysis
- Budget Planning
- Loan Processing
- Financial Planning
- Customer Service
- Problem-solving abilities
- Excellent Communication
- Client Relationship Management
- Attention to Detail
Languages
English
Native or Bilingual
French
Native or Bilingual
Assessments
Customer service, Proficient, 07/2024, Identifying and resolving common customer issues
Personal Information
- Willing To Relocate: Anywhere
- Title: Retail Bank Manager
Music
I've been into choral music since i was 10 years old, where i started off singing alto and now i am a baritone singer. Led the university choir for 2 years as President thanks to my music and leadership skills.
Timeline
Assistant Bank Manager
Société Générale
06.2019 - 07.2024
School Teacher
Gateway International School
08.2018 - 01.2019
Master of Arts in Translation - Translation
University of Buea -
Bachelor's degree in Economics - Economics
University of Buea
Saint Francis College
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