olayinka ojo
Brampton
Summary
Versatile Manager with a proven track record at MIKVINE VENTURES, excelling in customer service and team leadership. Achieved high customer satisfaction and enhanced team performance through effective decision-making and time management. Skilled in accounting processes, demonstrating financial accuracy and operational efficiency.
Overview
22
22
years of professional experience
Work History
Manager
MIKVINE VENTURES
05.2015 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development.
Front Desk Officer
Mainstreets Bank Register
07.2007 - 06.2012
- Provided personalized recommendations for local attractions, restaurants, and activities based on guest preferences.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Consistently maintained a clean and well-organized front desk area, creating an inviting atmosphere for guests upon arrival.
- Resolved customer complaints professionally, maintaining a positive brand image and fostering loyalty among guests.
Accountant
Christ Apostolic Church, Vineyard Of Mercy, Lago
01.2003 - 12.2005
- Handled day-to-day accounting processes to drive financial accuracy.
- Reconciled accounts and reviewed expense data, net worth, and assets.
- Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
- Gathered financial information, prepared documents, and closed books.
Education
Bachelor In Science - Business Administration And Management
LAGOS STATE UNIVERSITY
LAGOS, NIGERIA 09.2008
National Diploma - Banking And Finance
Federal Polytechnic Offa
Kwara State, Nigeria 08.2001
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
Languages
English
Professional Working
Timeline
Manager
MIKVINE VENTURES
05.2015 - Current
Front Desk Officer
Mainstreets Bank Register
07.2007 - 06.2012
Accountant
Christ Apostolic Church, Vineyard Of Mercy, Lago
01.2003 - 12.2005
Bachelor In Science - Business Administration And Management
LAGOS STATE UNIVERSITY
National Diploma - Banking And Finance
Federal Polytechnic Offa
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