Olabisi Okwudishu
Greater Sudbury,ON
Summary
Dedicated personal support worker seeking to leverage background and experience to secure a position within a long-term care facility with a respected organization that rewards hard work, talent, and track record of success in providing high-level care to elderly residents.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Affinity Food Group Inc
Greater Sudbury, ON
10.2021 - Current
- Maintained high standards customer service during high-volume, fast- pace operations
- Resolved complaints promptly and professionally
- Assisted management with inventory control and stock taking
- Handled currency and credit transactions quickly and accurately
- Followed procedures for safe food preparation assembly, and presentation.
Personal Support Worker (Placement)
Finlandia Long
11.2022 - 12.2022
- Cared for elderly residents within long term care centers: leveraged gentle persuasive approach to care for residents with challenging behaviors and championed residents personal, psychological, emotional, and intellectual needs, counselled and provided companionship to residents
- Resident Care
- Assisted residents to complete activities of daily living, including personal hygiene, feeding and toileting
- Providing preventative care to residents by positioning and applying skin care treatments to prevent and treat sores, helped residents with transfers utilizing electric equipment and lifting devices
- Prepared and distributed beverages and foods to residents, updated entries on nourishm
Regional Account Manager
Sabre Travel Network
08.2014 - 09.2018
- Prepared and maintained all account business plans created for clients
- Monitored working of all accounts and provided subject matter expertise to contact
- Developed forecasts for volume management process and ensured accuracy of information
- Coordinated with teams and developed revenue growth plans for new and existing customers
- Knowledge in all aspect of computer reservation system such as creation of air booking tickets, exchange, pricing, routing, and queue processing using SABRE.
Education
Certificate - Personal Support Worker
CTS College
Greater Sudbury, ON12.2022
High School Diploma -
Cambrian College of Applied Arts And Technology
Greater Sudbury, ON09.2021
Higher National Diploma - Public Administration
The Polyethnic
Ibadan2006
Skills
- Courteous with Strong Service Mindset
- Bedside Care
- Personal Care Support
- Caring Companionship
- First Aid Certification
- Meal Planning and Preparation
- Long-Term Care
- Resident Advocacy
- Resident Assessment
- Skilled in Microsoft Office
Certification
Gentle Persuasive Approach (GPA) to Challenging Behaviour Certification
WHMIS Certificate
First Aid and CPR
Financial literacy Course
Accessibility for Ontarians with disability Act (AODA)
Workers Health and Safety Awareness (OHSA)
Nonviolent Crisis Intervention (NCVI)
Timeline
Personal Support Worker (Placement)
Finlandia Long
11.2022 - 12.2022
Customer Service Representative
Affinity Food Group Inc
10.2021 - Current
Regional Account Manager
Sabre Travel Network
08.2014 - 09.2018
Certificate - Personal Support Worker
CTS College
High School Diploma -
Cambrian College of Applied Arts And Technology
Higher National Diploma - Public Administration
The Polyethnic
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