Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Best buy
Hamilton, ON
10.2020 - 11.2021
Provided excellent customer service to resolve customer complaints in a timely manner.
Assisted customers with making payments or establishing payment plans to bring accounts current.
Escalated customer concerns, issues and requirements to supervisors for immediate rectification.
Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
Receptionist
Paradise Physio Clinic
Hamilton , ON
2016 - 2020
Handled payment processing and provided customers with receipts and proper bills and change.
Answered office phone and emails to schedule appointments, answer questions and document information.
Greeted visitors and verified reasons for visit and appointment information.
Determined needs of visitors and provided information or solutions.
Maintained important files, running reports and delivering updates on occupancy and revenue.
Insured the clinic is kept clean and the sanitization standards have met