Personable Human Resources and Administrative Professional with strong communication, problem-solving, and conflict-resolution skills. Experienced in scheduling, email and calendar management, resource coordination, and supporting fast-paced corporate operations with discretion and efficiency.
Overview
18
18
years of professional experience
Work History
Adminstrative Assistant
ROGERS COMMUNICATION
10.2023 - 06.2025
Organizing and maintaining schedules for executives or teams
Managed phone calls and emails to ensure timely communication and information flow.
Categorizing emails by priority, sender, subject, or project to keep the inbox clean and accessible.
Archived old emails and deleted spam to maintain organized and accessible inbox.
Assisted team members with various tasks and administrative projects to facilitate smoother operations.
Administrative Assistant
NORIEN NATURALS
06.2018 - 05.2023
Managed communications by responding to enquiries via e-mails and phone calls, ensuring timely and accurate information delivery
Prepared and managed daily calendar, files, and taking memos.
Performed administrative tasks; including preparation, research, and review of products
Monitored and maintained purchasing records, invoices and products
Informed customers about prices and special offers, and replenished stock.
Designed and printed product labels for efficient organization
Assessed customer needs to recommend suitable skin care products, enhancing customer satisfaction and experience
HUMAN RESOURCES ADMINISTRATIVE ASSISTANT
Polycultural Immigrant & Community Services
12.2007 - 03.2016
Assisted with application processing, screening of resumes, scheduling interviews, and hiring of new staff.
Conducted reference checks for candidates, ensuring verification of qualifications and alignment with job requirements.
Maintained accurate and up-to-date employee records using the HR Information System (HRIS)
Coordinated meetings, appointments, and travel plans, optimizing office calendar for efficient scheduling.
Provided administrative and clerical support, facilitating efficient operations through mailing, copying, faxing, data entry, and correspondence typing.
Promptly answered the telephone, screened and directed calls on multi-line switchboards.
Facilitated placement for new immigrants for language training