Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Work Preference
Timeline
Generic
Okwuchukwu Agballa

Okwuchukwu Agballa

Sales Representative
Toronto,ON

Summary

Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.

Overview

13
13
years of professional experience

Work History

Sales Representative

Exclusive Stores
04.2014 - 03.2024
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
  • Retained excellent client satisfaction ratings through outstanding service delivery.

Business Development Officer

Gastec E & P Services Limited
08.2011 - 03.2014
  • Generated new business with marketing initiatives and strategic plans.
  • Boosted client satisfaction by identifying and addressing their specific needs through tailored business solutions.
  • Collaborated with cross-functional teams for the successful execution of business development initiatives.
  • Secured long-term client loyalty by consistently delivering high-quality products and services tailored to individual business needs.
  • Identified potential partnership opportunities, leading to strategic alliances that drove business growth.
  • Negotiated and closed long-term agreements with new clients in assigned territory.
  • Collaborated with sales and marketing departments to support client acquisition.

Education

Post Graduate Diploma - Global Business Management

Mohawk College
Mississauga, ON
08.2025

Master of Arts - Public Administration

National Open University of Nigeria
Abuja Nigeria
03.2019

Bachelor of Arts - Public Administration

Nnamdi Azikiwe University
Awaka Nigeria
07.2009

Skills

  • Customer Service
  • Customer Relations
  • Customer Relationship Building
  • Interpersonal communication skills
  • Relationship Building
  • Sales expertise
  • Product and service knowledge
  • Sales Presentations
  • Sales closing
  • Customer Retention
  • Product and Service Sales
  • Negotiation Tactics
  • Upselling and Cross Selling
  • Sales consultation
  • Objection handling

Languages

English
Full Professional

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Work Preference

Work Type

Full TimePart TimeContract Work

Location Preference

On-SiteRemoteHybrid

Important To Me

Company CultureWork-life balanceCareer advancementPaid sick leaveHealthcare benefits4-day work weekTeam Building / Company RetreatsFlexible work hoursWork from home optionPersonal development programs

Timeline

Sales Representative

Exclusive Stores
04.2014 - 03.2024

Business Development Officer

Gastec E & P Services Limited
08.2011 - 03.2014

Post Graduate Diploma - Global Business Management

Mohawk College

Master of Arts - Public Administration

National Open University of Nigeria

Bachelor of Arts - Public Administration

Nnamdi Azikiwe University

Similar Profiles

CREATE PROFILE
Okwuchukwu AgballaSales Representative