Ojaswini Jolly
New Westminster,BC
Summary
Motivated to advance professionally and contribute to the health sector in any way possible. Exceptional leadership and planning abilities with deep understanding of practices. Teachable and ready to learn from experienced professionals.
To further enrich previously acquired knowledge in the field of health and gain more experience with true dignity and effort. Also, to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
Work History
Medical Office Assistant
Royal city Health and Manual therapy clinic
02.2022 - Current
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Directed patients to rooms and fielded questions.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Using Clinic Essentials and Jane.
- Closing batch and cashier duties
- Answering calls and helping patients make their appointments, Managed over 50 calls per day .
- Working on payroll for Therapist (excel sheet)
- Improved patient satisfaction by efficiently scheduling appointments and managing patient records.
- Enhanced patient care with timely and accurate data entry of medical histories, insurance information and also sometimes chart note to be scanned.
- ICBC and WCB billings and payments.
Laboratory Assistant
ALS environmental
06.2021 - 09.2021
- Implemented lab procedures to prevent errors and protect staff.
- Obtained samples for testing following standard protocols.
- Analyzed test data
- Worked in Solids, nutrients and Water Chemistry departments
- Dispensing samples of water to check impurities
- Making multiple runs so as to complete target client due dates and Rush samples.
- Sometimes managed over 100 samples per day.
Unpaid Physiotherapy Assisstant
Khalsa Physiotherapy Clinic
09.2021 - 09.2021
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Greeting patients and booking patients
- Working with Jane software
- Using IFT and TENS machines (under supervision of therapist)
- Sanitizing rooms before and after treatment
- Using ultrasound and carry out few exercises (under supervision of therapist)
Food Service Supervisor
Curry Express
06.2017 - 09.2021
- Communication with customers to resolve any issues
- Maintain a good rapport with customers as well as co workers.
- Cashier responsibilities
- Managing bills
- Managing orders
- Ordering all supplies for restaurant
Physiotherapy Trainee (part of Curriculum)
Metro hospital
- Communicate with patients so as to resolve their issues
- Established good decorum with patients and also with other employees
- Organization and managing treatment of patients in CCU while working in CTVS department
- Doing Vibration and teaching coughing technique
- Supervising patients while using three ball spirometer
Team lead
International Marathon
- Assessed runners in recovery zone
Intern
Dr. RML Hospital
09.2015 - 03.2016
- Managing patients during peak hours, planning of the patient’s treatment protocol and choosing best treatment for them
- Communicate: Understand problems of patient and established rapport with them so that patients are able to communicate and share their problems
- Always greeted them and patiently listening to them
- Time management: Manage how much time to spend on what type of patient depending upon the severity and how patient reacts to wait times, since it was a public hospital.
Education
Health System Management - Health Administration
Fanshawe College
04.2017
Bachelor - physiotherapy I Graduate
Amity University I Noida
Uttar, Pradesh2015
Skills
- Patient
- Effective communication skills
- Multi-tasking
- Effective team player
- Organized Planner
- Good listener
- Ability to resolve conflicts and problems
- Cooperative and creative
- Computer Knowledge
- Microsoft Office (word, excel, power point)
- Use of internet
- Health coding
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Full Professional
Timeline
Medical Office Assistant
Royal city Health and Manual therapy clinic
02.2022 - Current
Unpaid Physiotherapy Assisstant
Khalsa Physiotherapy Clinic
09.2021 - 09.2021
Laboratory Assistant
ALS environmental
06.2021 - 09.2021
Food Service Supervisor
Curry Express
06.2017 - 09.2021
Intern
Dr. RML Hospital
09.2015 - 03.2016
Physiotherapy Trainee (part of Curriculum)
Metro hospital
Team lead
International Marathon
Health System Management - Health Administration
Fanshawe College
Bachelor - physiotherapy I Graduate
Amity University I Noida
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