Ogonna Ugwu
Edmonton,AB
Summary
Earnest individual with experience in human services field providing support and guidance to individuals in need. Strong understanding of effectively working with people from diverse backgrounds. Passionate about helping others access needed services.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Shelter Intake Worker
Mustard Seed
Edmonton, AB
12.2023 - Current
- Improved shelter residents'' mental well-being by conducting regular emotional support sessions and group activities.
- Assisted clients in identifying community resources and connecting with appropriate services.
- Facilitated successful reintegration into society for numerous clients by assisting them in finding stable housing options after leaving the shelter environment.
- Coordinated transportation services for clients, ensuring they had access to medical appointments or employment opportunities outside of the shelter location.
Shelter Intake Worker
Hope Mission
Edmonton, AB
01.2023 - 01.2024
- Improved shelter residents'' mental well-being by conducting regular emotional support sessions and group activities.
- Kept case files updated, accurate and aligned with requirements.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted clients with personal care tasks, preserving their dignity and promoting independence.
- Provided ongoing support to former clients transitioning from shelters to permanent housing arrangements.
- Facilitated smooth transitions for clients into temporary housing by maintaining strong relationships with local landlords and property managers.
Computer Operator
Tanflo Forthright Investments Limited
Enugu, Nigeria
01.2015 - 09.2022
- Maintained a high level of accuracy in data entry tasks, resulting in improved overall data quality.
- Maintained spreadsheets of data across multiple systems.
- Generated reports covering details about data, system operation, and error monitoring.
Education
Bachelor Of Engineering - Computer Engineering
Enugu State University Of Science And Technology
Enugu, Nigeria 12.2014
Skills
- Food Safety
- Crisis Intervention
- Basic First Aid
- Problem-Solving
- Time Management
- Multitasking
- CPR/AED
- Implementing Client Care Plans
Languages
English
Certification
- First Aid/CPR
- FOIP
- Naloxone
- NVCI
- Food Basics
- Trauma Informed Care
- WHMIS
Timeline
Shelter Intake Worker
Mustard Seed
12.2023 - Current
Shelter Intake Worker
Hope Mission
01.2023 - 01.2024
Computer Operator
Tanflo Forthright Investments Limited
01.2015 - 09.2022
Bachelor Of Engineering - Computer Engineering
Enugu State University Of Science And Technology