Summary
Overview
Work History
Education
Skills
Timeline
Generic

Odafe Ejobowah

Mississauga,ON

Summary

A committed and knowledgeable candidate proficient in store operations and sales with over five years of experience in high traffic, fast paced retailers. A highly trained Key Holder and a member of operations with sales expertise in customer service and management. Dedicated to hitting monthly sales targets, monitoring the success of employee engagement, and managing multiple priorities to positively impact company success.

Overview

5
5
years of professional experience

Work History

Key Holder Supervisor

New Balance
02.2024 - Current
  • Managed daily store operations, including opening and closing procedures, cash registers, daily deposits and inventory management.
  • Trained and mentored new employees in order to assess needs from consumer preferences.
  • Provided exceptional customer service with high store traffic, resulting in high customer satisfaction and referrals.
  • Handled inventory inquiries through New Balance stores and its warehouse to maximize revenue.


Sales Associate

Nike Retailor Sports
06.2019 - 02.2024
  • Achieved daily sales targets through customer service, recommending the appropriate footwear, cleaning products, apparel and accessories.
  • Maintained the cleanliness of the stockroom area, minimizing lost stock that could impact sales opportunities.
  • Promoted in-store promotions to increase foot traffic and upsell more items in transactions to drive additional sales.
  • Handled inventory transfers between Nike Retailer Stores to receive out-of-stock items and increase customer satisfaction as part of our customer service experience.

Operations Team Member

Lifetime
06.2022 - 10.2023
  • Secured records and storage to comply with filing procedures and new inventory of products or equipment.
  • Monitored the facility across three floors for cleanliness and efficiency between the courts, the weight area, and the functionality of the equipment.
  • Assisted members regularly to offer a luxurious experience, maintaining locker rooms and bathrooms.
  • Ensured adherence to safety protocols, regular inspection of equipment, and high retention of products to be available for members to use.


Education

Bachelor of Arts - Political Science

Wilfrid Laurier University
Waterloo, ON
06.2022

Skills

  • Store operations
  • Training and mentoring
  • Promotional planning
  • Consultative Sales
  • Cash Handling
  • Bank Deposits

Timeline

Key Holder Supervisor

New Balance
02.2024 - Current

Operations Team Member

Lifetime
06.2022 - 10.2023

Sales Associate

Nike Retailor Sports
06.2019 - 02.2024

Bachelor of Arts - Political Science

Wilfrid Laurier University

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Odafe Ejobowah