OCTAVIA DE OLIVEIRA
Mississauga,Canada
Summary
Organized and methodical with strong attention to detail, bringing solid skills in managing office tasks, scheduling, and maintaining records. Proficient in using office software, including Microsoft Office Suite, with focus on completing tasks quickly and accurately. Demonstrates solid work ethic and conscientious approach to administrative duties, ensuring smooth and efficient office operations. Seeking role of Administration Assistant with commitment to delivering reliable support and maintaining order in workplace.
Overview
3
3
years of professional experience
Work History
Medical Administration Assistant/School placement
RCM Health Consultancy
Toronto, ON, Canada
01.2024 - 04.2024
- Answered phones professionally and provided assistance to callers in a timely manner.
- Utilized computer programs such as Microsoft Office Suite to create documents and manage databases.
- Scheduled meetings for physicians or other staff members as requested.
- Performed general clerical duties such as faxing, photocopying and scanning documents as needed.
- Tracked patient follow-up visits and appointments ensuring they were scheduled appropriately based on physician instructions.
- Processed patient registration, medical forms, and release of information requests.
- Scheduled tests and procedures for patients, such as lab work and x-rays, based on physician orders.
Receptionist Administrator
Parkland On The Glen
Mississauga, ON, Canada
09.2021 - 04.2023
- Managed the reception area by answering incoming calls, responding to inquiries, and directing calls to appropriate personnel.
- Answered office telephone to address questions or forward calls to appropriate staff.
- Provided excellent customer service to both internal and external customers via telephone or email communication.
- Assisted with administrative tasks such as data entry, preparing reports, photocopying materials.
- Served as central point of contact for vendors and guests accessing building.
- Coordinated meetings; set up conference rooms; prepared agendas; distributed meeting minutes afterwards.
Education
Medical Administration Diploma - Medical
Cimt College
Brampton, Ontario02.2024
Skills
- Proficiency in Microsoft Office Suite
- Expertise in office software applications
- Detail-oriented mindset
- Coordination of appointments and schedules
- Problem-solving capabilities
- Understanding of HIPAA compliance standards
- Skilled in written communication techniques
- Strong verbal communication skills
- Familiarity with medical terminology
- Positive outlook on challenges
- Multitasking proficiency
- Exceptional organizational skills
- Critical thinking abilities
Languages
English
Full Professional
Timeline
Medical Administration Assistant/School placement
RCM Health Consultancy
01.2024 - 04.2024
Receptionist Administrator
Parkland On The Glen
09.2021 - 04.2023
Medical Administration Diploma - Medical
Cimt College