Nusrat Jahan
Winnipeg,Canada
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Supervisor of Operations
Tavern United Canad Inns
04.2021 - Current
- Led the supervision and training of a team of 20+ employees across all facets of restaurant operations.
- Ensured exceptional customer service by regularly assessing wait-staff performance.
- Designed and introduced training programs for both new hires and current team members.
Banquet Supervisor
Bel Acres Golf & Country Club
04.2024 - 09.2024
- Exhibited expertise in organizing and overseeing banquets for as many as 500 guests.
- Skilled in managing banquet staff while ensuring adherence to health and safety standards.
- Cultivated strong client relationships to deliver outstanding service.
Catering Coordinator
Little Nana's Italian Kitchen
01.2021 - 04.2021
- Utilize scheduling software to arrange catering events and confirm details with clients.
- Coordinate and negotiate with multiple vendors.
- Manage the scheduling and supervision of 15-20 catering and kitchen staff.
- Assist managers in planning and executing food and decor budgets.
SUPPORT WORKER I
Bangladesh Disable Welfare Association
01.2020 - 12.2020
- Responsible for creating a safe and friendly place for patients
- Accountable for hygiene every time in the house
- Responsible for giving medication to patients
- Taking care of their food.
Education
Bachelor of Arts - Sociology & Managment
University of Manitoba
Winnipeg, MB12.2025
Skills
- roject design and implementation
- Leadership and team management
- Financial planning and budget oversight
- Communication with stakeholders
- Team Development
- Facilities Inspection
- Planning and Implementation
- Customer Service
- Problem-Solving
- Process optimization
- Collaborative efforts across departments
- Cost management and reduction strategies
Certification
- National Skill Certificate-I in Cooking, NTVQF level-I
- National Skill Certificate-II in Cooking, NTVQF level-Il
- Food Art &Presentation Certificate-International Culinary Institution
- Food Handler certificate
Languages
English
Professional Working
Timeline
Banquet Supervisor
Bel Acres Golf & Country Club
04.2024 - 09.2024
Supervisor of Operations
Tavern United Canad Inns
04.2021 - Current
Catering Coordinator
Little Nana's Italian Kitchen
01.2021 - 04.2021
SUPPORT WORKER I
Bangladesh Disable Welfare Association
01.2020 - 12.2020
Bachelor of Arts - Sociology & Managment
University of Manitoba
- National Skill Certificate-I in Cooking, NTVQF level-I
- National Skill Certificate-II in Cooking, NTVQF level-Il
- Food Art &Presentation Certificate-International Culinary Institution
- Food Handler certificate
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