June Twoheart
Winnipeg,MB
Summary
Accomplished Housekeeping Supervisor with a proven track record at Canad Inns Destination Centre Garden City and The Metropolitan Entertainment Centre, enhancing guest satisfaction through exceptional cleanliness and service standards. Skilled in leadership and customer service, demonstrated by mentoring staff and improving guest feedback. Excelled in maintaining high sanitation levels, showcasing strong organizational and interpersonal abilities.
Overview
22
22
years of professional experience
Work History
Houskeeping Supervisor
Canad Inns The Metropolitan Entertainment Centre
01.2014 - Current
- Placed orders for housekeeping supplies and guest toiletries.
- Communicated repair needs to maintenance staff.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Ensured timely completion of daily tasks, leading to an increase in positive guest feedback regarding room cleanliness.
Housekeeping Supervisor
Canad Inns Destination Centre Garden City
03.2021 - 11.2021
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Communicated repair needs to maintenance staff.
- Worked with front desk to respond promptly to all guest requests.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
Support Worker
Sunshine House Inc
03.2003 - 12.2012
- Established trusting relationships with clients and their families through empathetic communication and active listening.
- Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
- Kept clients engaged in social networks and communities for personal health and growth.
- Conducted weekly inventory count.
- Cooked meals for clients
Education
Neeginan Center (Aboriginal Center of Winnipeg)
Winnipeg, MBWinnipeg Adult Education Center
Winnipeg, MBR.B Russell Vocational High School
Winnipeg, MBSkills
- Cleaning and sanitation
- Guest relations
- Customer service-focused
- Leadership Skills
- Takes initiative
- Ability to work independently and/or with others
Timeline
Housekeeping Supervisor
Canad Inns Destination Centre Garden City
03.2021 - 11.2021
Houskeeping Supervisor
Canad Inns The Metropolitan Entertainment Centre
01.2014 - Current
Support Worker
Sunshine House Inc
03.2003 - 12.2012
Neeginan Center (Aboriginal Center of Winnipeg)
Winnipeg Adult Education Center
R.B Russell Vocational High School
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