NURUDEEN BROWN-RICHARDSON
Toronto,ON
Summary
Results-oriented IT support assistant with 3 years of experience in the Oil and Gas Industry. Proficient in Microsoft Suite applications, delivering exceptional technical expertise. Committed to achieving optimal results. Strong problem-solving skills within complex engineering environments, facilitating team success through continuous improvement mindset and exceptional communication abilities.
Overview
3
3
years of professional experience
Work History
IT Support Assistant
Toff Energy Company Ltd
Tema, Ghana
09.2021 - 07.2024
- Assisted with data entry, generation of reports, logs, and records to quickly handle all documentation for human resources.
- Performed a variety of clerical and administrative duties pertaining to on-site support.
- Handled the installation of software on company computers and made sure they were up to date.
- Fixed minor hardware faults and handled PC upgrades.
- Monitored office supplies and re-ordered, working with senior staff to keep desired supplies in stock for smooth office functionality.
- Maintained system backups and performed regular data recovery operations.
- Troubleshot internet connectivity issues on both wired and wireless networks.
Education
Master of Professional Studies - Informatics
Northeastern University
Toronto03-2026
Bachelor of Science - Computer Engineering
Kharkiv National University of RadioElectronics
Kharkiv06.2021
Skills
- System Configuration
- Entry-Level Network Administration
- Infrastructure Management
- Microsoft Suite (Excel, Powerpoint)
- Data Management
- Analytical Thinking
- Logging information
- Remote Support
- Customer Service Orientation
- Troubleshooting proficiency
- Technical proficiency
- Attention to detail
- Teamwork
- Adaptability
Affiliations
- Kharkiv National University of RadioElectronics (2021),Covid-19 Physical distancing advocate,Ukraine
- Stanbic Bank(2023),Customer Feedback survey agent,Ghana
- Ghana Commercial Bank,Customer Feedback survey agent,Ghana
Timeline
IT Support Assistant
Toff Energy Company Ltd
09.2021 - 07.2024
Master of Professional Studies - Informatics
Northeastern University
Bachelor of Science - Computer Engineering
Kharkiv National University of RadioElectronics
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