Nérée Reine Iteriteka
Regina,SK
Summary
Dynamic Receptionist Manager at Salem Apartments with a strong customer service focus and proven team-building expertise. Enhanced client satisfaction through effective scheduling and appointment management, reducing wait times significantly. Skilled in policy enforcement and fostering relationships, ensuring a welcoming environment that encourages repeat business.
Overview
3
3
years of professional experience
Work History
Receptionist Manager
Salem Apartments
01.2023 - 06.2024
- Enhanced customer satisfaction by efficiently managing reception area and addressing client concerns promptly.
- Maintained a clean, welcoming, and professional reception area for client comfort and positive first impressions.
- Reduced wait times for clients with effective appointment management and timely communication of delays or changes.
- Improved team morale and productivity by providing ongoing support, training, and constructive feedback to reception staff members.
Cashier
Salle Salem
04.2021 - 11.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Built relationships with customers to encourage repeat business.
Education
Bachelor Of Science - Data Science
University of Regina
Regina, NoneInternational Advanced Level - Mathematics, IT
BIMS
Bujumbura 06.2023
Skills
- Customer service focus
- Greeting and seating clients
- Policy enforcement
- Scheduling
Languages
English
Native or Bilingual
French
Native or Bilingual
Timeline
Receptionist Manager
Salem Apartments
01.2023 - 06.2024
Cashier
Salle Salem
04.2021 - 11.2022
Bachelor Of Science - Data Science
University of Regina
International Advanced Level - Mathematics, IT
BIMS
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