Nowshed Islam
Toronto,Canada
Summary
Offering reliable and alert presence, ready to learn and develop in security-focused environment. Contributes to understanding importance of safety protocols and operational procedures. Ready to use and develop observational skills and communication abilities in the Security role.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Security Guard
ESM Windsor
03.2024 - 10.2024
- Experienced security professional with a strong focus on maintaining safety and ensuring compliance with security protocols
- Proven ability to monitor environments, manage incidents, and effectively communicate with team members and the public to uphold a secure atmosphere
- Completed full building and grounds patrols to spot and investigate concerns.
- Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Enhanced overall security by conducting thorough patrols and monitoring premises.
Security concierge
SMS Security
10.2023 - 06.2024
- Proactively identified potential security risks through diligent observation, taking action to minimize threats as needed.
- Compiled detailed activity logs during each shift, ensuring accurate record-keeping for future reference or incident review purposes.
- Enhanced building security by conducting regular patrols and monitoring CCTV systems.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided top-notch customer service to residents and visitors, addressing concerns and answering inquiries promptly.
Sales Representative
Skechers
01.2022 - 05.2023
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Provided feedback from customers to product development team, influencing future product enhancements.
- Implemented CRM tools to track customer interactions and sales progress.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Contributed to team objectives in fast-paced environment.
Education
BBA - Accounting And Finance
York University
Toronto, None06-2027
High School Diploma -
Gulf Indian High School
Dubai, UAE06-2022
Skills
- Verbal and written communication
- Security camera monitoring
- Patrolling
- Workplace safety
- Keen observer
- Emergency awareness
- Reporting skills
Languages
English
Full Professional
Arabic
Limited Working
Bengali
Native or Bilingual
Hindi
Full Professional
Urdu
Full Professional
Certification
- Loss Prevention Certified (LPC) – Loss Prevention Foundation.
- First Aid, CPR, and AED Instructor Certification - American Red Cross.
Timeline
Security Guard
ESM Windsor
03.2024 - 10.2024
Security concierge
SMS Security
10.2023 - 06.2024
Sales Representative
Skechers
01.2022 - 05.2023
BBA - Accounting And Finance
York University
High School Diploma -
Gulf Indian High School
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