Nour Awada
Ottawa,ON
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
4
4
years of professional experience
Work History
Supply Teacher
Glebe’s Parents Daycare
Ottawa, ON
11.2023 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Understood and followed oral and written directions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Office Administrator/Project Coordinator
Monarchy Build
Nepean
06.2023 - 10.2023
- Communicated with customers in person, by phone, and through email to provide information and assistance.
- Organized and maintained filing systems, including electronic databases and records.
- Provided assistance with the planning of events such as staff meetings or conferences.
Waitress/Bottle Service
Dubai Cafe
Ottawa, ON
02.2020 - 09.2022
- Organized filing systems for easy data retrieval
- Coordinated various administrative tasks, including communication, finances, registration, and record-keeping
- Ensured cleanliness and order within customer areas to provide current and future customers with superior service
- Kept serve areas clean and stocked to increase efficiency while working tables
- Trained new waitstaff on proper food handling, customer service and safety procedures
- Greeted new customers, discussed specials, and took drink orders.
Marketing Manager/Customer Service Representative
Bell
Ottawa, ON
02.2020 - 06.2022
- Developed and implemented marketing plans for new products.
- Analyzed market trends to identify potential opportunities for growth.
- Conducted customer research to gain insights into consumer behavior.
- Tracked budgets for all marketing initiatives and provided regular updates.
Education
Architectural And Engineering Technology
Algonquin College
Ottawa02.2024
Skills
- Fluent in reading, writing, speaking and understanding in English, Arabic, and French
- Team Oriented
- Human Resources
- Customer Engagement
- File Maintenance
- Project Management
- Telephone Reception
- Organization
- Recordkeeping
- Conflict Resolution
Volunteer Experience
- Event coordinator at Masjid Al-Rahma (2017)
- Liberal Party of Canada-National Office, Ottawa, ON (2017-2018)
- Boys & Girls Club of Ottawa, ON (2015-current)
- Dar Al-Sunnah Community Centre (2015-current)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Nothing is a waste of time if you use the experience wisely.
Auguste Rodin
Timeline
Supply Teacher
Glebe’s Parents Daycare
11.2023 - Current
Office Administrator/Project Coordinator
Monarchy Build
06.2023 - 10.2023
Marketing Manager/Customer Service Representative
Bell
02.2020 - 06.2022
Waitress/Bottle Service
Dubai Cafe
02.2020 - 09.2022
Architectural And Engineering Technology
Algonquin College
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