NOUR ABOULJOUZ
Summary
Client-focused professional with over four years of experience in customer service and sales. Accounting diploma graduate with a solid understanding of financial fundamentals and customer needs. IFIC licensed, with strong communication skills, and a proven ability to build trust, provide tailored solutions, and deliver consistent service in fast-paced environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Customer Experience Associate
THE TORONTO-DOMINION BANK
London, ON
03.2025 - Current
- Assisted customers with account inquiries and provided detailed product information.
- Managed cash drawers and balanced daily transactions to ensure accuracy.
- Promoted bank services to customers, enhancing their banking experience and satisfaction.
FITNESS ADVISOR
GoodLife Fitness
04.2023 - 12.2024
- Guided clients in developing personalized fitness plans and goals.
- Collaborated with team members to enhance service offerings and member satisfaction.
- Promoted membership programs and special events to increase participation rates.
Cashier Team Lead
Rexall drug store
London, ON
01.2022 - 04.2023
- Managed cash register operations including cash handling and reconciliations.
- Processed customer transactions efficiently using point-of-sale systems.
Education
Some College (No Degree) - Accounting And Finance
Fanshawe College
LondonSkills
- Customer service
- Account management
- Cash handling
- Point-of-sale operation
- Product knowledge
- Customer relationship management
Languages
- Arabic - Native
- English - Bilingual
- Turkish - Bilingual
Certification
Investment Funds in Canada (IFC)
Timeline
Customer Experience Associate
THE TORONTO-DOMINION BANK
03.2025 - Current
FITNESS ADVISOR
GoodLife Fitness
04.2023 - 12.2024
Cashier Team Lead
Rexall drug store
01.2022 - 04.2023
Some College (No Degree) - Accounting And Finance
Fanshawe College