NORVIN CAMPOS
Victoria
Summary
Dynamic leader with a proven track record. Adept in operations management and staff development. Excelled in direct sales, boosting membership growth by over 30%. Skilled in inventory control and hiring, thrives on building high-performing teams and exceeding sales targets through innovative strategies and exceptional customer service.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Management & Sales
Sherwin Williams
12.2024 - Current
- Support business strategies to increase sales and optimize profitability
- Ensure high levels of customers satisfaction through excellent service
- Build and maintain knowledge of all products to ensure effective customer recommendations
- Build positive relationships with wholesale and retail customers
- Complete store administration
- Ensure compliance with policies and procedures including safety, loss prevention, and security
- Maintain outstanding store condition and visual merchandising standards, including promotional packages and sales floor displays
- Support employee training, development, performance management, and corrective action
- Respond to and resolve any customer and/or employee complaints
- Partner with Store Manager to make outside sales calls to increase market share
Assistant General Manager
GoodLife Fitness
10.2023 - 10.2024
- Onboarded and developed team of employees responsible for assisting new and current members toward achieving their health and fitness goals
- Educated team on sales, and relationship building to drive new memberships and contribute to financial health of Club
- Supported General Manager in day-to-day oversight and management of Club
Sales Consultant
Harris Dodge
03.2023 - 10.2023
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Understood buyers’ requirements and interests; matched requirements and interests to various models and built rapport
- Closed sales by overcoming objections; asked for sales; negotiated price; completed sales or purchased contracts; explained provisions; explained and offered warranties, services, and financing; collected payment; delivered automobiles
Sales & Marketing Consultant
B2C
12.2021 - 03.2023
- Developed strong foundation in business-to-consumer sales, with special attention to capitalizing on client hot-buttons and solution-selling.
- Managed day-to-day responsibilities of independent Sales Representative to generate new customers in assigned high-volume territory (B2C)
- Ensured productive and positive relationships with prospective customers
- Have direct, face-to-face communication with customers through various sales methods
- Executed promotions and meet and exceed sales goals
- Built relationships, secured client acquisitions and completed client follow ups
- Met performance targets for sales and quality
Sales Rep - B2B
Grand Valley Restaurant Equipment & Supplies LTD
12.2018 - 03.2021
- Built business base by responding to customer calls and educated on products
- Developed customer contact follow-up system that maintained and grew personal customer base
- Prepared promotions and sales that built store development and maximized store performance
- Monitored and updated company’s website
Sales Manager - Customer Service & Sales
Ashley's Homestore
03.2018 - 12.2018
- Set sales goals for each Sales Associate with Store Manager
- Developed sales plans and strategies with Sales Associates and monitored their progress
- Trained and coached Sales Associates on products, upcoming promotions, selling skills and administration
- Motivated sales team to meet or exceed expectations
- Recruited, hired, trained, and coached Sales Associates
- Developed a customer contact follow-up system to maintain & grow a personal customer base
Sales Consultant
Fowler Hyundai
06.2017 - 03.2018
- Worked with fellow staff members in various departments to provide customers with exceptional sales experience
- Developed leads, qualified buyers and closed sales
- Maintained rapport and previous customers
- Suggested trade-ins and responded promptly to enquiries
- Provided good customer service and communication skills
Sales Advisor
Planet Kia
06.2015 - 06.2017
- Understood automobiles by studying characteristics, capabilities, and features; comparing competitive models; inspecting automobiles
- Understood buyers’ requirements and interests; matching requirements and interests to various models; building rapport
- Closed sales by overcoming objections; asked for sales; negotiated price; completed sales or purchased contracts; explained provisions; explained and offering warranties, services, and financing; collected payment; delivered automobiles
Education
Completed 1 Year - Business Administration
University of Winnipeg
Completed 2 Years - Business Administration
Providence University College
High School Diploma -
Vincent Massey High School
Skills
- Sales Strategies
- Flexible and adaptable
- Verbal communication
- Time management
- Dependable and responsible
- Problem-solving
- MS office
- B2B & B2C Sales
- Customer Retention
- Hiring & Onboarding
- Inventory Control
- Cold Calling
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Certification
Joe Verde Sales & Management Training Certificate.
Timeline
Management & Sales
Sherwin Williams
12.2024 - Current
Assistant General Manager
GoodLife Fitness
10.2023 - 10.2024
Sales Consultant
Harris Dodge
03.2023 - 10.2023
Sales & Marketing Consultant
B2C
12.2021 - 03.2023
Sales Rep - B2B
Grand Valley Restaurant Equipment & Supplies LTD
12.2018 - 03.2021
Sales Manager - Customer Service & Sales
Ashley's Homestore
03.2018 - 12.2018
Sales Consultant
Fowler Hyundai
06.2017 - 03.2018
Sales Advisor
Planet Kia
06.2015 - 06.2017
Completed 2 Years - Business Administration
Providence University College
High School Diploma -
Vincent Massey High School
Completed 1 Year - Business Administration
University of Winnipeg
Similar Profiles
Chris Humphrey, MBAChris Humphrey, MBA
National Sales Manager: National Accounts at Sherwin-Williams Consumer Brands GroupNational Sales Manager: National Accounts at Sherwin-Williams Consumer Brands Group
Janam PatelJanam Patel
Market Manager at Sherwin Williams PaintsMarket Manager at Sherwin Williams Paints
Carly SutfinCarly Sutfin
Sales Associate Lead at Sherwin WilliamsSales Associate Lead at Sherwin Williams