Norman Cameron
Stoney Creek,Canada
Summary
Accomplished Senior Director with expertise in Infrastructure and Technology Operations. Strong leadership and managerial skills. Proven track record in streamlining procedures, revamping operations, and reducing costs.
Overview
15
15
years of professional experience
Work History
EDI Lead
Tata Consultancy Services
Toronto, ON
02.2024 - Current
- Managed a team overseeing software applications utilizing B2B/MFT integration tools. Handled onboarding and maintenance of new partners, while delivering support and operations across DEV, TEST, and Production Environments.
Global Leader, Integration Platforms
Tata Consultancy Services
Toronto, Canada
10.2020 - 01.2024
- Managed a diverse, international team of support professionals, maintained customer satisfaction, mentored leaders, plotted future strategies, stabilized mission-critical ESB operations, and enhanced customer relations.
Senior Director Integration Services
Loblaw Companies Ltd.
Brampton, Canada
01.2019 - 08.2020
- Maintained high-level knowledge of technology, facilitated team development, developed long-term strategic technological blueprint, championed cloud roadmap, and negotiated significant cost-saving agreements.
Senior Director, Core Applications
Loblaw Companies Ltd.
Brampton, Canada
01.2016 - 12.2018
- Streamlined department goals, led diverse offshore teams, initiated new operation model, reduced operating costs via automation, and aligned department vision with company strategy.
Director, Network & Critical Facilities
Loblaw Companies LTD
Brampton, Canada
01.2016 - 12.2017
- Evaluated tech and stakeholder communication, drafted business plans, managed diverse teams, oversaw merged operations, and presented budget proposals to senior leadership.
Director, Enterprise Infrastructure Support
Loblaw Companies Ltd.
Brampton, Canada
03.2010 - 12.2015
- Managed Tech Operations for Infrastructure and Facilities, formed Disaster Recovery team, introduced Patch Management process, and held various technology roles.
Skills
- IT service management
- Teamwork and Collaboration
- Analytical Thinking
- Budget Administration
- Decision-Making
- Team Collaboration
- Staff hiring
- Problem-Solving
- Disaster Recovery
- Business Planning
- Negotiation Strategies
- Technical leadership
Timeline
EDI Lead
Tata Consultancy Services
02.2024 - Current
Global Leader, Integration Platforms
Tata Consultancy Services
10.2020 - 01.2024
Senior Director Integration Services
Loblaw Companies Ltd.
01.2019 - 08.2020
Senior Director, Core Applications
Loblaw Companies Ltd.
01.2016 - 12.2018
Director, Network & Critical Facilities
Loblaw Companies LTD
01.2016 - 12.2017
Director, Enterprise Infrastructure Support
Loblaw Companies Ltd.
03.2010 - 12.2015
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