Krishnamurthy Durairaj

Accomplished IT professional with 17 years of experience in API and software development, as well as GCP cloud onboarding. Proven success in managing production support and incident management within the Airlines, Supply Chain, and Telecom sectors. Expertise in CI/CD processes, application migration, and ITIL standards has led to enhanced operational efficiency. Recognized for strategic project management skills that align technology solutions with business objectives, driving team performance and improving system functionality.

• Having Strong communication & Presentation skills.
• Having efficient Management Skills.
• Highly recognized in terms of Client Interactions and Presentations.
• Being as a trainer for Fresher’s as required by the Organization.
• Highly self-motivated & a Quick Learner.
• Active participation in extra curriculum.
• Established capabilities to follow guidelines and procedures.

ITIL V3 FOUNDATION CERTIFIED

• English
• French

ESIT Enterprises Canada Pvt Ltd, 11/2015 - 05/2019, AIMIA - AirCanada, Flight Travellers and Consumer Loyalty, ESB Middleware, Continuous Integrations, Jenkins, Layer 7 Broadcom Technologies, Java/J2EE, MySQL, Open Jaw XDistributor, JBoss, Senior Lead/Manager – IT Operations and Projects, Aeroplan.com is a critical web application that provisions the consumers (flight travelers) to redeem their loyalty in terms of mileage, e-Shopping & Donating Miles. This project deals with end to end transactions including the credit card transactions based on PCI (Payment Card Industry) standards for authorization. Our partners are gladly Air Canada, TD Bank and many others. Hewlett-Packard Global Soft Limited, 10/2014 - 10/2015, Canon – One Planning, Supply Chain Management and Financial, CA Layer7 API Management Suite, Oracle Fusion Middleware (FMW), Web logic Server, Oracle Real Time Scheduler, Open Text, Unix OS, Technical IT Operations Manager, Oracle Fusion Middleware is a kind of integration that interacts with the legacy applications like Siebel CRM and ORS through web service interfaces. Hewlett-Packard Global Soft Limited, 12/2013 - 10/2014, Vodafone Consumer online, Telecom Client – Vodafone, Germany, Oracle Web Center Sites, Web logic Server, Restful web services, Technical Lead, The project is about developing the Vodafone Consumer Online web application using Oracle Web Center sites. Hewlett-Packard Global Soft Limited, 08/2013 - 12/2013, Factory Scheduling Tool – FaST – DCT migration, Angular JS, EXT JS, J2EE, Eclipse, HP Site Scope, HP Fortify, Java Thin Client, General Motors (GM), USA, The Global Factory Scheduling tool system is a client-server application that supports the North American Containerization Development Processes. Hewlett-Packard Global Soft Limited, 01/2013 - 07/2013, Container Program Estimation Tool (CPET), General Motors (GM), USA, J2EE Technologies, HP VERTICA, EXT JS, Angular JS, Struts, Web logic Admin Console, PC Miller, SAML Configuration, Lead Technical Advisor – IT Operations, This application is about estimating and calculating the Logistics cost involved in transportation of containers. Hewlett-Packard Global Soft Limited, 01/2012 - 01/2013, LTIMS/CRR/GPFA/FAST (Logistics and Supply Chain), EXT JS, SPRING, HIBERNATE, ColdFusion, HP SOA (Service Oriented Architecture), Open Text, Struts, EXT JS, General Motors (GM), USA, Module Lead, This project is about the set of logistics applications like LTIMS, CRR, GPFA, FAST applications which we have been supporting and enhancing the performance. Hewlett-Packard Global Soft Limited, 06/2011 - 01/2013, ILNETWORK—OMS & FPA, General Motors (GM), USA, ColdFusion, HP SOA (Service Oriented Architecture), Open Text, Angular JS, EXT JS, HP VERTICA, Software Engineer, This application is based on Supply Chain Logistics Domain. CSS CORP PVT LTD, 02/2010 - 05/2011, BLACKBOARD ICM (BB), E-Learning, EXTJS/J2EE, EJB, Struts 1.2, Perforce, BLACKBOARD, System Engineer, This Blackboard Learning system is a web based learning portal. HCL Technologies, 09/2009 - 02/2010, Bell, Communications and Network, SOA, FMW, Java/J2EE, Struts 1.2, Perforce, BELL, Technical Support Officer, Involved in PROD Customization, Maintenance and Integration. Now! CRM Technologies, 08/2008 - 09/2009, CRM Forms, Customer Relationship Management, SOA, FMW, Java/J2EE, Struts 1.2, Perforce, CIPLA Pharmacy, Software Engineer Trainee, This project is to design a form using JSP in order to collect the user information and to store the data.

• CA Layer7 API Management
• Dynatrace Monitoring Tool
• Adobe Experience Manager
• Networking (Switch and Routers)
• Share Point 2013
• Oracle Web logic Admin
• Open Text & Content Management
• Oracle Web Center Sites

• E-Award for HP FPA Automation, 2012, Successful and helping in reduce the routine work from an average 10 hours to 20 minutes in a month.
• E-Award for Successful DCT Migration of GM Fast application, 2013, As per HP Standards.
• E-Award for Successful DCT Migration of GM CPET application, 2013, Through the HP Migration standards well ahead of schedule.
• E-Award for Successful solution for quick ramp up on Oracle WCS, 2014, Contributing to the Vodafone Customer Centre and Agile Workshop.
• Recognition on the Package and delivery of the Web Experience Management releases, 2014, For Vodafone Germany.
• Received an appreciation from Canon, 2015, For the successful implementation of SSL Security related change to avoid security vulnerabilities.

• Achieved recognition by completing On-Prem to cloud Migration of applications with accuracy and efficiency.
• Collaborated with team of 20 in the development of API Platform.
• Resolved product issue through consumer testing.
• Achieved Optimal Performance through effectively helping with implementation of performance driven measures .