Norma Ann Martens

• Assist clients in setting realistic goals, developing action plans, and monitoring progress toward achievement.
• Engaged clients in conversation, providing clients with tools and resources as they need them.
• Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management.
• Improved client satisfaction through consistent communication, empathy, and understanding of their unique challenges.
• Provided crisis intervention services to individuals experiencing acute distress or dangerous situations.

• Overseeing the health department as a manager 5 days a week 7 hours a day. worked overtime 20 hours extra each month.
• Administrative duties as required
• Provided transportation to clients for their various outings and appointments
• Arranged patient travel for community members
• Arranged programs for community members
• Report writing and preparation
• Purchased products for community distribution
• Meal planning and budgeting.
• Participated in ongoing professional development opportunities, staying current on best practices in healthcare delivery.
• Implemented infection control measures within facilities, contributing to decreased rates of hospital-acquired infections.
• Maintained accurate inventory of medical supplies and equipment, ensuring a well-stocked and organized work environment for healthcare staff.
• Supported families navigating complex healthcare systems by providing guidance on available resources and assistance programs.
• Delivered personalized, compassionate care to patients while maintaining respect for their privacy and dignity.

• Care Aide 5 days a week 7 hours days
• Upheld client dignity and privacy by demonstrating cultural sensitivity and adhering to confidentiality policies.
• Optimized client participation in social activities by facilitating transportation arrangements 2 - 3 times a week.
• Promoted independence among clients through tailored assistance with daily living tasks.

This job position was a 16 hour job as my client was completely dependent on me for most needs.

• Food preparation for tube feeding
• Transportation to and from school and other activities
• In home care for up to two weeks at a time
• Monitored epileptic seizures.
• Planned engaging recreational, developmental and entertainment activities.
• Provided emotional support for clients and their families, helping them cope with the challenges of illness or disability.
• Assisted clients in completing daily activities such as grooming, bathing, feeding, and medication administration.

Hours for this job were up to 11 hours a day, work was dependent on the amount of hives.

• Extracted honey from the hives
• Filled and labeled containers
• Filled and emptied the honey extractor
• Cleaned floors and wax extractor.
• Worked alongside team to accomplish work goals according to schedule.