RAHEL TESFAYE
Fort McMurray,Canada
Summary
Dependable Customer Service Professional experienced in grocery retail, bakery operations, and logistics. Achieved high levels of customer satisfaction through efficient assistance and maintaining organized work areas in fast-paced environments. Focused on delivering quality service and contributing to team success.
Overview
6
6
years of professional experience
Work History
Bakery Team Member
Real Canadian Superstore
Fort McMurray, AB
05.2026 - Current
- Assisted customers in bakery department, delivering friendly and attentive service to enhance customer satisfaction.
- Stocked, organized, and rotated bakery products, ensuring displays remained neat and appealing to attract customer interest.
- Package and label bakery items accurately and help maintain product availability.
- Maintained cleanliness of bakery work areas to ensure hygiene standards. Followed store food-safety and sanitation procedures.
- Collaborated with team members to efficiently complete daily bakery tasks, contributing to a smooth operation in fast-paced retail environment.
Warehouse Worker - Last-Mile Delivery / Logistics
Dragonfly
11.2025 - 02.2026
- Sort packages by delivery route, postal code, or driver and load vehicles in route order.
- Sorted packages by delivery route, postal code, and driver, loading vehicles in route order to optimize delivery efficiency.
- Inspected packages for damage and reported issues, ensuring timely delivery deadlines were consistently met.
- Operated forklifts to move materials efficiently within the warehouse.
- Received and inspected incoming shipments for accuracy and quality.
- Organized inventory using warehouse management systems, enhancing process clarity and accessibility.
Steam Cleaner
Bill's General Cleaner
Fort McMurray, AB
09.2023 - 09.2025
- Operated steam cleaning equipment to sanitize various surfaces effectively.
- Prepared cleaning solutions and maintained cleanliness of work areas and restrooms to ensure a hygienic environment.
- Reported repair needs and performed thorough indoor and outdoor cleaning tasks to uphold facility standards.
- Followed safety protocols to ensure a safe working environment during cleaning tasks.
- Inspected areas for stains or dirt before initiating the cleaning process.
Cleaner
Sodexo
Fort McMurray, AB
04.2024 - 06.2024
- Swept, mopped, vacuumed, dusted, and stocked restroom supplies to maintain cleanliness and hygiene standards.
- Maintained cleanliness in assigned areas following Sodexo's health and safety standards.
- Operated cleaning equipment effectively to ensure thorough sanitation.
- Adhered to health and safety protocols when handling cleaning chemicals to ensure a safe working environment.
- Collaborated with team members to complete cleaning tasks efficiently.
Cleaner - Bus Cleaning
Golden Arrow
Fort McMurray, AB
01.2021 - 06.2022
- Cleaned bus exteriors, interiors, and upholstery to maintain cleanliness and passenger comfort, disposed of garbage responsibly.
- Executed cleaning tasks thoroughly in various environments, including challenging conditions.
- Cleaned and sanitized surfaces in various facilities across Golden Arrow.
- Operated cleaning equipment, including floor scrubbers and vacuum cleaners.
- Restocked cleaning supplies and maintained inventory levels for efficiency.
Kitchen Helper
Earls Restaurant
Fort McMurray, AB
06.2020 - 01.2021
- Prepared ingredients and assisted chefs in meal preparation.
- Ensured cleanliness of kitchen work areas, equipment, utensils, refrigerators, and dishwashing areas to maintain a hygienic environment.
- Maintained cleanliness and organization of kitchen workstations.
- Collected and disposed of garbage in designated areas and supported general kitchen cleanliness.
- Operated kitchen equipment safely and efficiently.
Merchandiser
No Frills
Toronto, ON
03.2020 - 06.2020
- Greeted customers and assisted in locating products, enhancing shopping experience and promoting current promotions.
- Operated cash register and managed cash transactions, ensuring accurate payment processing and efficient customer service.
- Restocked shelves and ensured accurate product labeling and pricing while maintaining store cleanliness for optimal presentation.
Education
College Graduate -
Misrak Technical & Vocational Education & Training College
Addis Ababa, EthiopiaSkills
- Bakery operations
- Food safety
- Sanitation practices
- Food safety training
- Product packaging
- Product display
- Stocking
- Inventory management
- Merchandising
- Grocery retail support
- Cash register handling
- Payment processing
- Customer service
- Communication
- Hygiene protocols
- Class 5 driver's License
- Class 5 driver's License
Timeline
Bakery Team Member
Real Canadian Superstore
05.2026 - Current
Warehouse Worker - Last-Mile Delivery / Logistics
Dragonfly
11.2025 - 02.2026
Cleaner
Sodexo
04.2024 - 06.2024
Steam Cleaner
Bill's General Cleaner
09.2023 - 09.2025
Cleaner - Bus Cleaning
Golden Arrow
01.2021 - 06.2022
Kitchen Helper
Earls Restaurant
06.2020 - 01.2021
Merchandiser
No Frills
03.2020 - 06.2020
College Graduate -
Misrak Technical & Vocational Education & Training College