Summary
Overview
Work History
Education
Skills
Websites
Languages
Accomplishments
Timeline
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Nordo N. Gooden

Milton,Canada

Summary

Dynamic marketing and sales professional recognized for success in client engagement and innovative product development. Proficient in executing end-to-end marketing strategies while navigating complex timelines and stakeholder demands. Strong advocate for customer-centric practices, consistently prioritizing client needs. Combines a team-oriented mindset with the capability to lead independent projects.

Overview

15
15
years of professional experience

Work History

Account/Resource Manager

Oliver Agency
01.2022 - Current
  • Independently managed U-Studio eComm account, optimizing workflow and client interactions.
  • Streamlined asset creation cycle between brand and creatives, ensuring timely project delivery.
  • Provided clients with updated Excel sheets for immediate access to progress details.
  • Managed social media calendars for fortune 500 company, focusing on relevant content.
  • Formulated monthly calendar plans for six accounts, enhancing coordination among teams.
  • Supervised planning and execution of ad hoc campaigns requiring extensive collaboration.
  • Created campaign estimates to maintain budgetary compliance throughout projects.
  • Collaborated across time zones with Propel team on Canadian airline account to meet deadlines.
  • Led resource allocation strategy to optimize project delivery timelines.

Seasonal Account Manager

PREMIUM RETAIL SERVICES
01.2019 - 01.2020
  • Streamlined communication among storage facility, shipping company, and 400+ stores across Canada for installation readiness of displays.
  • Ensured timely delivery of lost items before execution deadlines to maintain launch integrity.
  • Conducted daily outreach to representatives to strategize resolutions for any installation delays pre-launch.
  • Reviewed installation quality through daily reports, initiating corrective actions for deficiencies found.
  • Created PowerPoint presentations summarizing daily client progress reports for enhanced visibility.
  • Updated shared Excel sheets regularly, allowing clients access to real-time project updates.
  • Crafted and edited post-mortem reports in PowerPoint for clients, focusing on project wins and future improvements.
  • Worked alongside U.S. team to manage challenges posed by concurrent launches in both nations.

Account Manager

KNEW SALES GROUP
01.2018 - 01.2019
  • Led team of sales specialists to promote lesser-known home phone and internet provider at Best Buy through effective training.
  • Cultivated top sellers on the team, facilitating their progression to leadership roles.
  • Partnered with managers across regions to identify obstacles and drive team success.
  • Authored and edited comprehensive daily and weekly progress reports for managerial oversight.

Regional Manager

MOSAIC SALES SOLUTIONS
01.2011 - 01.2018
  • Led Brand Ambassadors in promoting PC Points rewards program and generating excitement for PC Optimum combination.
  • Developed weekly flash reports for clients and staff, emphasizing wins and sharing best practices.
  • Maintained shift coverage by personally filling in when required.
  • Recruited and trained all staff members with ongoing training to guarantee readiness for success.

Education

Honors Bachelor of Arts - Economics, (Hons. B.A.)

Woodsworth College, University of Toronto

Skills

  • Salesforce CRM management
  • Sales cycle optimization
  • Data management and reporting
  • Microsoft Office proficiency
  • Client-facing presentation development
  • Campaign creation and execution

Websites

Languages

English
Native or Bilingual

Accomplishments

  • Managed the e-Comm team of U-Studio single handedly. Bringing all clients briefs to life as the sole AM/PM
  • Collaborated with teams in the development of ad campaigns for global hospitality companies and Canadian airlines

Timeline

Account/Resource Manager

Oliver Agency
01.2022 - Current

Seasonal Account Manager

PREMIUM RETAIL SERVICES
01.2019 - 01.2020

Account Manager

KNEW SALES GROUP
01.2018 - 01.2019

Regional Manager

MOSAIC SALES SOLUTIONS
01.2011 - 01.2018

Honors Bachelor of Arts - Economics, (Hons. B.A.)

Woodsworth College, University of Toronto

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Nordo N. Gooden