Nora Nda Eyen Acho
Montreal West,QC
Summary
Proficient Quality Analyst with experience handling and resolving critical quality problems using research abilities. Strong analytical, organizational and planning abilities. Consistently works with minimum supervision. Independent and self-directed.
Overview
11
11
years of professional experience
Work History
Senior QA Consultant
Accenture
Montreal, Quebec
10.2023 - Current
- Assisted in developing strategies for improving overall product quality while reducing costs associated with rework or scrap due to defects.
- Analyzed business requirements documents, technical specifications and use cases to develop detailed test scenarios.
- Tested backend (API tests) and frontend applications
- Implemented test automation, reducing manual testing by 40%.
- Participated in customer reviews as a representative of the Quality Assurance team.
- Implemented best practices regarding software testing processes throughout the organization.
QA Lead/ Agile coach
Desjardins
Montreal, QC
07.2021 - 10.2023
- Managed a QA team, executed software testing projects, and developed QA metrics.
- Decided which products were defective and which ones were right.
- Oversaw supplier quality performance, conducting audits and assessments to maintain high-quality supply chain.
- Designed test strategies integrating manual and automated testing
- (DB, API and Frontend).
- Trained and developed employees in effort to contribute to overall professional growth.
QA Analyst
Car Fax
Québec, QC
09.2020 - 07.2021
- Worked with off-site teams to complete timely tests and facilitate smooth product releases.
- Produced test scripts for new automated software testing rounds.
- Wrote and updated manual test cases for team use, maintaining optimal organization for maximum productivity.
- Created test scripts for automated testing and optimized manual test cases
- Developed automated testing framework using Selenium Webdriver (C#, NUnit).
Agile Scrum Master
Bell Canada Communications
Toronto, ON
06.2019 - 09.2020
- Introduced Agile processes and coached team members.
- Monitored sprint performance metrics including velocity, defect rates, cycle times, to identify trends and opportunities for optimization.
- Conducted regular reviews of existing processes and procedures to ensure they are optimized for maximum efficiency.
- Provided guidance on Agile Scrum principles, best practices and processes to ensure successful delivery of projects.
- Assisted product owners in developing user stories and acceptance criteria for upcoming sprints.
QA Analyst - Lead
ADA Health
Québec, QC
07.2018 - 06.2019
- Achieved product quality objectives, identified and tracked defects
- Collaborated with developers and project managers
- Test environments set up.
UAT Analyst
MTN Cameroon
Yaounde , Central
09.2013 - 05.2018
- Perform manual testing functions and test cases (End to end business process testing).
- Created training materials for end users as needed to facilitate successful adoption of new systems or features.
- Performed functional, regression, integration, smoke, acceptance and UAT testing.
Education
Software Quality Assurance ( A.E.C)
Algonquin College
Ottawa, ON06-2020
MBA - International Business
University of Yaounde
Yaounde , Central 05-2013
Bachelor of Science - Computer Science
University of Buea
Buea, Cameroon05-2011
Skills
- User Acceptance Testing
- Version control systems
- Software Development Lifecycle
- Test case development
- Correction action planning
- Six Sigma methodology
- Continuous Improvement
- Materials Inspection
- Structured Query Language mastery
- SQL understanding
- Software testing
- Equipment Calibration
- Defect tracking
- Functional Testing
- Backlog management
- Laboratory Testing
- Quality Improvement
- Audit processes
- Requirements Analysis
- Software quality assurance knowledge
- Mastery of quality processes
Accomplishments
- Improved software quality and reduced defects by 25% through the implementation of test automation processes.
- Successfully delivered multiple software projects on-time and within budget, meeting or exceeding customer expectations.
- Mentored and trained junior quality assurance engineers, contributing to their professional development and career growth.
Languages
- English
- French
- Moghamo
Certifications
- 2018-09 - 2018-06 ISTB - Certified Quality Assurance Analyst
- 2018-06 PSM II - Professional Scrum Master II certification
Timeline
Senior QA Consultant
Accenture
10.2023 - Current
QA Lead/ Agile coach
Desjardins
07.2021 - 10.2023
QA Analyst
Car Fax
09.2020 - 07.2021
Agile Scrum Master
Bell Canada Communications
06.2019 - 09.2020
QA Analyst - Lead
ADA Health
07.2018 - 06.2019
UAT Analyst
MTN Cameroon
09.2013 - 05.2018
Software Quality Assurance ( A.E.C)
Algonquin College
MBA - International Business
University of Yaounde
Bachelor of Science - Computer Science
University of Buea