DHAVAL VYAS
Brampton,Canada
Summary
Results-driven Quality Assurance Specialist with over 10 years of experience in planning, organizing, and executing comprehensive testing strategies for large-scale GUI and non-GUI systems. Proficient in manual testing methodologies, including functional, regression, and user acceptance testing (UAT), with a strong emphasis on developing and executing detailed test plans, scripts, and cases that align with business and technical requirements. Expertise in utilizing tools such as Jira for defect tracking and management ensures accurate documentation and timely resolution of issues. Recognized for exceptional analytical, problem-solving, and communication skills, consistently collaborating with cross-functional teams to clarify requirements and enhance overall project outcomes while mentoring peers to foster knowledge sharing within the team.
Overview
11
11
years of professional experience
Work History
SENIOR SOFTWARE QA CONSULTANT
HAVAS CX
02.2025 - 01.2026
- Results-driven Senior QA Analyst with extensive experience in manual testing and defect management, ensuring optimal application performance and compliance with accessibility standards.
- Conducted comprehensive functional, usability, and regression testing on web applications, focusing on cross-browser and device compatibility.
- Tracked and managed defects using Jira, working closely with developers to drive timely resolutions and enhance overall quality.
- Performed exploratory testing to identify edge cases and ensure robust application functionality across diverse scenarios.
- Led mobile application testing across iOS and Android using BrowserStack, validating user experiences against design specifications and usability standards.
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
- Developed and maintained quality assurance procedure documentation.
SOFTWARE QA SR. CONSULTANT / SIT/UAT LEAD
MIIPE QUALITY SOLUTIONS
07.2021 - 04.2024
- UAT Lead – NuCanada (Field Data Management (FDM) Project)
- Led the User Acceptance Testing (UAT) phase for the Field Data Management (FDM) project, enhancing field data capture and invoice generation workflows within a Salesforce SaaS environment.
- Developed and executed detailed test plans, test cases, and test data across multiple phases to ensure comprehensive validation coverage.
- Conducted data migration testing by validating end-user data from WORCS source systems integrated into Salesforce.
- Applied risk-based testing methodologies to prioritize test scenarios and optimize defect detection and resource allocation.
- Facilitated live UAT sessions with business stakeholders to validate functional requirements and ensure alignment with business objectives.
- Performed functional testing and documented results using Azure DevOps, including defect logging, tracking, and resolution.
- Led defect triage meetings with IT and business teams to analyze and resolve UAT findings.
- Monitored and reported on project success metrics, demonstrating measurable value delivered to stakeholders.
- Test Lead – Bell Canada Enterprises (Wireless-Wireline Unification (W2U) Project)
- Managed System Integration Testing (SIT) and User Acceptance Testing (UAT) for the Wireless & Wireline Unification (W2U) initiative under Bell Business Markets (BBM), supporting the transformation of services into a unified customer portal.
- Oversaw test planning, execution, and defect management across SIT, E2E, and UAT phases, ensuring alignment with STLC best practices.
- Utilized Jira/Xray for test case management and SharePoint for version control and documentation.
- Authored and executed test scripts and test data sets, performed defect retesting, and tracked issue resolution.
SOFTWARE QA CONSULTANT
TARION
05.2021 - 07.2021
- Supported system integration testing during the migration of ERP applications from MS Dynamics 365 to Salesforce, focusing on warranty and protection functionalities.
- Developed and executed detailed test cases based on technical design reviews of ERP and CRM requirements.
- Documented test results and reported defects using JIRA, ensuring thorough tracking and resolution of issues.
- Worked with cross-functional teams to facilitate the timely delivery of high-quality software releases.
SENIOR SOFTWARE QA / TEST ENGINEERING ANALYST
ACCENTURE
10.2014 - 11.2020
- Experienced Quality Assurance Specialist in manual testing and quality processes, adept at developing comprehensive test strategies and executing testing across various environments.
- Transitioned teams to hybrid-agile methodologies, improving requirement tracking and quality assurance.
- Analyzed technical user stories with SMEs to create detailed manual test scenarios for Salesforce on multiple platforms.
- Managed user stories and defects efficiently using JIRA, ensuring thorough issue resolution and documentation.
- Conducted extensive backend validation using SOQL queries to ensure data integrity and adherence to client requirements.
- Performed GUI testing, defect tracking, and issue resolution in a collaborative environment, enhancing application quality and performance.
Education
Diploma - Business Management
Humber College
Toronto, Ontario09.2006
Skills
- Software Functional Testing
- Manual Testing Techniques
- Agile Methodology
- Software Quality Assurance
- User Acceptance Testing (UAT)
- Software Development Lifecycle
- Requirements Analysis
- Test Plan Development
- Test Cases Preparation
- Jira/Xray
- Version Control Systems
- User Acceptance Testing
- Sanity Testing
- Regression Testing
- Katalon Studio Test Automation
- SQL Data Analysis
Accomplishments
- Led and coordinated a cross‑functional team of 20 internal and client stakeholders to successfully plan and execute end‑to‑end UAT cycles.
- Boosted testing efficiency by 90% by implementing Katalon Studio automation, accelerating functional and regression test cycles and reducing manual effort significantly.
- Developed and implemented comprehensive Jira dashboards that visualized defect trends and UAT progress, enabling stakeholders to track issues in real time and make project release decisions.
OTHER CREDENTIALS
- Canadian Security Clearance: Secret (Level II)
- ICAgile Certified Professional (ICP)
Timeline
SENIOR SOFTWARE QA CONSULTANT
HAVAS CX
02.2025 - 01.2026
SOFTWARE QA SR. CONSULTANT / SIT/UAT LEAD
MIIPE QUALITY SOLUTIONS
07.2021 - 04.2024
SOFTWARE QA CONSULTANT
TARION
05.2021 - 07.2021
SENIOR SOFTWARE QA / TEST ENGINEERING ANALYST
ACCENTURE
10.2014 - 11.2020
Diploma - Business Management
Humber College