NORALYN ALILI
Calgary,AB
Summary
Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different process and drive company objectives. Resourceful and result-driven with passion for growth and efficiency to meet company needs and increase service value.
Overview
11
11
years of professional experience
Work History
Administrative Professional/Bookkeeper
MHU Financial Services
03.2017 - 04.2017
- Knowledge and experienced in Case Ware, Profile and Sage 50 Accounting
- Initiative in the performance of duties and works without supervision
- Excellent team/staff cooperation and quality of work consistently exceeds standards
- Adapted and excelled at all duties as assigned
- Experienced in tax return, GST/Tax filing and bookkeeping.
- Supported customer service initiatives by addressing inquiries promptly and professionally via email or phone calls.
- Assisted in developing policies and procedures related to document control processes which ensured proper storage retrieval of critical company information.
- Improved employee morale by planning team-building activities and fostering a positive work environment.
Cleaner
PURE RESTORATION INC.
09.2016
- Clean, stock and supply designated facility areas (dusting, sweeping, vacuuming, mopping, cleaning ceiling vents, restroom cleaning) etc
- Follow all health and safety regulations
- Perform and document routine inspection and maintenance activities
- I was a trusted – on call professional, they came to count on for any necessary tasks.
Custodian
YW OF CALGARY
07.2019 - Current
- Maintained cleanliness of assigned area
- Worked with management to address related maintenance needs
- Organized and stocked cleaning supplies in custodial closets
- Performed janitorial, groundskeeping and light maintenance work to enhance appearance of property
- Maintain a healthy and safety environment in the job area that requires housekeeping
- Responsible for cleaning move out request in Transitional Housing.
- Kept building spaces premises clean inside and outside.
- Reported damages and hazardous conditions to management for further action.
- Collaborated with other custodial staff to complete larger projects efficiently and effectively.
- Maintained a well-organized supply closet for easy access to necessary tools.
- Ensured a healthy learning environment with thorough daily cleaning of classrooms, restrooms, and common areas.
- Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
Housekeeper
SAIT RESIDENCE- CANADIAN CAMPUS COMMUNITIES
05.2016 - 05.2018
- Responsible for the overall cleanliness and sanitation of the residents’ rooms, bathroom and common areas including scrubbing, mopping, vacuuming, polishing, dusting windows and using germicides
- Adhere to safety and hygiene guidelines and OSHA standards
- Monitor and maintain housekeeping supplies, clean and maintain housekeeping equipment
- Respond appropriately to resident’s special requests.
Caregiver/Nanny
Lee and Brie Ogle
07.2013 - 05.2016
- Managed all aspects of household including inventory scheduled events and general organization
- Supervise the children’s activities at all times
- Bathe the children, teach the children good social change diapers and disciplined when necessary
- Teach the children good social manners and play with the children, both indoors and outdoors.
Education
ADMINISTRATIVE PROFESSIONAL/ BOOKKEEPER -
ROBERTSON COLLEGE
Computer Programming -
Data Center Philippines
PhilippinesComputer Office Professional Certificate -
System Technology Institute- STI Philippines
Some College (No Degree) - Accounting
Divine World College
Laoag City, PhilippinesCertificate -
MICROSOFT OFFICE PROFESSIONAL
11.1996
Skills
- Appears extremely courteous, sensitive, and responsive to clients, family, and staff (where applicable)
- Scheduling appointments
- File Organization
- Verbal Communication
- Document Management
- Report Preparation
- Meeting planning
- Calendar Management
- Customer Service
- Customer and client relations
- Time Management
- Computer Skills
- Professional Communication
- Microsoft Excel
- Office Administration
- Computer Proficiency
Skillsandhighlights
- Organized – office protocol and organization
- Excellent time management skills – Executive support
- Proficient in MS Office Suite
- Dependable and reliable
- Ability to multitask and manage priorities effectively
- Demonstrated analytic and problem solving skills
- Good attention to detail and well-honed stress management skills
Customerservice
Manage large amounts of incoming calls. Identify and assess customers’ needs to achieve satisfaction. Provide accurate, valid and complete information by using the right methods/tools. Strong phone contact handling skills and active listening, customer orientation and ability to adapt/respond to different types of character.
Community Service
Volunteer member of The Lord’s Flock Community-International since 1996 in Hong Kong and appointed Steward in Calgary, Southwest Chapter.
Timeline
Custodian
YW OF CALGARY
07.2019 - Current
Administrative Professional/Bookkeeper
MHU Financial Services
03.2017 - 04.2017
Cleaner
PURE RESTORATION INC.
09.2016
Housekeeper
SAIT RESIDENCE- CANADIAN CAMPUS COMMUNITIES
05.2016 - 05.2018
Caregiver/Nanny
Lee and Brie Ogle
07.2013 - 05.2016
ADMINISTRATIVE PROFESSIONAL/ BOOKKEEPER -
ROBERTSON COLLEGE
Computer Programming -
Data Center Philippines
Computer Office Professional Certificate -
System Technology Institute- STI Philippines
Some College (No Degree) - Accounting
Divine World College
Certificate -
MICROSOFT OFFICE PROFESSIONAL
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