Noora Ahmed
Winnipeg,MB
Summary
Achieved significant sales targets at RBC Royal Bank by leveraging expert client interaction and consultative selling skills. Excelled in client retention strategies, enhancing customer relationships and financial product knowledge. Demonstrated proficiency in cross-selling techniques, contributing to team success. Skilled in both empathetic understanding and analytical strategy development.
Overview
2
2
years of professional experience
Work History
Client Advisor
RBC Royal Bank
01.2024 - Current
- Strengthened client relationships through regular communication and proactive follow-up on inquiries.
- Maintained in-depth knowledge of industry trends and products, ensuring accurate guidance for clients.
- Developed strong rapport with clients through active listening and empathetic understanding of their goals and concerns.
- Assisted customers with product selection based on individual needs and
- Excelled in meeting sales targets, contributing significantly to the overall success of the team.
- Informed and suggested new banking products to customers.
- Assessed client's viability for financial services and facilitated closings and referrals.
- Educated clients on potential risks and rewards associated with various investments.
Sales Associate
Intermountain Clothes
08.2022 - 01.2024
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
Cashier
Nofrels
05.2022 - 09.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet .
Education
Winnipeg Adult Education Centre
Winnipeg, MB06.2023
Skills
- Client interaction
- Cross-selling techniques
- Client Retention Strategies
- Consultative Selling
Languages
English,
Full Professional
Arabic
Native or Bilingual
Amharic
Native or Bilingual
Timeline
Client Advisor
RBC Royal Bank
01.2024 - Current
Sales Associate
Intermountain Clothes
08.2022 - 01.2024
Cashier
Nofrels
05.2022 - 09.2022
Winnipeg Adult Education Centre
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