Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Asia Knox

San Jose

Summary

Proven Marketing Manager and Client Advisor with a track record of enhancing brand awareness for LEGARZA and strengthening client relationships. Excelled in cross-functional team collaboration and client engagement, boosting customer loyalty through innovative strategies. Skilled in consultative selling and relationship management, demonstrating significant achievements in lead generation and client retention.

Experienced with client engagement and fostering long-term customer relationships within automotive industry. Utilizes in-depth product knowledge and persuasive communication techniques to match clients with perfect vehicle. Track record of consistently achieving high client satisfaction and contributing to team sales goals.

Overview

4
4
years of professional experience

Work History

Client Advisor

Stevens Creek BMW
04.2024 - Current
  • Assisted in training new team members, sharing best practices and expertise in Client Advisor role.
  • Strengthened client relationships through regular communication and proactive follow-up on inquiries.
  • Maintained in-depth knowledge of industry trends and products, ensuring accurate guidance for clients.
  • Developed strong rapport with clients through active listening and empathetic understanding of their goals and concerns.
  • Demonstrated adaptability by quickly learning new systems, tools, or products as necessary for the job.

Marketing Manager

LEGARZA
08.2021 - 03.2024
  • Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
  • Managed social media accounts for optimal audience engagement and increased online presence.
  • Developed and implemented marketing strategies to use for launches, rebranding campaigns and promotions.
  • Collaborated with cross-functional teams to ensure consistent branding across all company touchpoints and communications channels.
  • Managed workflow between staff, coordinating documents, planning, and creative material distribution.
  • Improved customer loyalty by implementing effective email marketing campaigns and personalized offers.
  • Mentored junior team members, providing guidance and support to foster professional growth and skill development within the marketing department.

Education

Bachelor of Arts -

University of Arizona
Tucson, AZ
06-2023

High School Diploma -

James Logan High School
Union City, CA
06-2019

Skills

  • Client interaction
  • Cross-selling techniques
  • Client retention strategies
  • Consultative selling
  • Relationship management
  • Client relationship management
  • Client engagement

Accomplishments

  • Supervised team of 6 staff members.

Languages

Spanish
Professional Working

Timeline

Client Advisor

Stevens Creek BMW
04.2024 - Current

Marketing Manager

LEGARZA
08.2021 - 03.2024

Bachelor of Arts -

University of Arizona

High School Diploma -

James Logan High School

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Asia Knox