Summary
Overview
Work History
Education
Skills
Languages
Additional Information
Timeline
Generic

Nolene Pretorius

North Bay,ON

Summary

I am a proven leader and efficient problem-solver, adept in time management and customer service. Skilled in staff training and team coordination, I excel in fast-paced environments, significantly contributing to revenue growth and operational excellence. My dedication to detail and professional attitude drive continuous improvement. I am a hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level position within law enforcement, ready to help my future team achieve short and long-term goals.

Overview

3
3
years of professional experience

Work History

Line Cook

Boston Pizza Restaurant
07.2023 - Current
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.

Guest Experience Leader

McDonald's
11.2021 - 07.2023
  • Played an active role in resolving guest complaints, leading to increased satisfaction scores and positive feedback from guests.
  • Contributed to revenue growth by upselling additional amenities or services when appropriate during guest interactions.
  • Trained new team members on best practices in delivering outstanding customer service in a fast-paced environment.
  • Developed strong relationships with repeat guests, resulting in increased loyalty and return visits.

Education

Bachelor of Arts - Criminal Justice Studies

Nipissing University
North Bay, ON
04.2025

Skills

  • Time Management
  • Attention to Detail
  • Highly motivated
  • Customer Service
  • Reliable and Trustworthy
  • Professional Attitude
  • Problem-Solving
  • Team Coordination
  • Prioritization and Organization
  • Staff Training
  • Critical Thinking
  • Leadership and Decision Making

Languages

English
Native or Bilingual
Afrikaans
Native or Bilingual

Additional Information

I joined MADD Canada in 2021. I quickly became an integral part of the organization's leadership as a board member of MADD Nipissing, serving in the role of Recording Secretary. In this position, I've contributed to the organization's mission of raising awareness about the dangers of impaired driving and supporting victims and their families. Through active participation in board meetings, record-keeping, and strategic planning, I've had the opportunity to make a meaningful impact on our initiatives. I continue to be deeply committed to volunteering with MADD Canada and look forward to furthering our goals in the years to come.

Timeline

Line Cook

Boston Pizza Restaurant
07.2023 - Current

Guest Experience Leader

McDonald's
11.2021 - 07.2023

Bachelor of Arts - Criminal Justice Studies

Nipissing University
Nolene Pretorius