Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

Noha ElSayed

Calgary,Alberta

Summary

From Primary Care Network as a Clinical Pharmacist and Discovery Ridge Pharmacy as an owner to Care Gateway Pharmacies as an Operations Manager and Levitee Pharmacies & Clinics as an Executive Director, I’ve developed a deep understanding of daily pharmacy and clinic operations over my 20 years in the Pharmacy industry. As a Clinical Pharmacist and Expert Compounder I take pride in shaping the future of patient care and thrive on advancing the practice of pharmacy in Canada and Providing Optimum Patient Care for Canadians. Currently, I work as an Executive Director at Levitee Pharmacies & Clinics, where I am focused on Leading and managing day to day Pharmacies and Clinic Operations. During my time at Levitee Pharmacies & Clinics, I have helped the Pharmacy team and the Clinics team, while Continuously evaluating and reviewing of all operational processes and procedures to identify and recommend improvements

Overview

24
24
years of professional experience

Work History

Executive Director

Levitee Pharmacies & Clinics
Calgary, AB
11.2021 - Current

Duties at Levitee Clinics, Alberta:
- Leading a team of 25 Employees.

- Oversee the build-up of an effective Clinic team by hiring and training appropriate staff, providing guidance, and coaching to subordinate managers.
-Nurses and Medical Assistants report into Noha for all Nursing issues concerning medical standards of care
-Oversee day to-day Levitee Clinic Operations activities; ensuring adherence of the organization’s daily activities and long-term plans to established policies and legal guidelines
-Perform onsite visits to all Clinics to ensure operations and standards of care maintained at each pharmacy
- Lead Alberta market expansion efforts for Clinics.

- Implementing Virtual Services From different Locations across Alberta
-Other duties, targets, and strategic targets set by Levitee executive team.

Duties at Levitee Pharmacies, Alberta:
- Leading a team of 20 employees.

- Developed process and special procedures for pharmacies Team to handle Mental Health and Addiction patients.

- Facilitated training for Staff to handle Vulnerable population including but not limited to Mental health and Addiction; sexual health ; Hepatitis C & HIV Patients; Indigenous population.
- Co-ordinated events with different organizations and vendors ( as Gilead, Abbvie) for Hep C screening days.
Established work flow structure between Pharmacies and clinics focusing on Telehealth and electronic prescribing ( ePrescribeiT, AdraCare) .

- Build an effective Pharmacy team by hiring and training appropriate staff, providing guidance, and coaching to subordinate managers
-Overseeing day-to-day Levitee Pharmacy Operations activities; ensuring adherence of the organization’s daily activities and long-term plans to established policies and legal guidelines.
-Establish Key Performance indicators to be able to assess Pharmacy Managers
performance which should include measures required to boost clinical services at the pharmacies
-Conducting performance reviews for Pharmacy Managers. Perform onsite visits to all pharmacies to ensure operations and standards of care maintained at each Pharmacy
-Review current standards, contracts, and build a profitable path forward, through establishing and executing on new contracts and practices with vendors and other parties
-Lead negotiator for contracts with new pharmacists, assistants, technicians, and suppliers, across all sites
-Lead Alberta market expansion efforts for Pharmacies
-Review current standards, contracts, and build a profitable path forward, through
establishing and executing on new contracts and practices with vendors and other parties
-Other duties, targets, and strategic targets set by Levitee executive team

Operations Manager

Care Gateway Pharmacies-Mental Health & Addiction
Calgary, Alberta
10.2019 - Current
  • Leading Pharmacy Teams that includes 6 employees.
  • Developed process and special procedures for pharmacies Team to handle Mental Health and Addiction patients. Facilitated training for Staff to handle Vulnerable population including but not limited to Mental health and Addiction; sexual health ; Hepatitis C & HIV Patients; Indigenous population.
  • Co-ordinated events with different organizations and vendors ( as Gilead, Abbvie) for Hep C screening days.
  • Established work flow structure between Pharmacies and clinics focusing on Telehealth and electronic prescribing ( ePrescribeiT, AdraCare) .
  • Facilitated training for Staff to handle Vulnerable population including but not limited to Mental health and Addiction; sexual health ; Hepatitis C & HIV Patients; Indigenous population.
  • Established and administered annual budget with controls to prevent overages, minimize burn rate
  • Devised processes to boost long-term business success and increase profit levels.
  • Advanced productivity KPIs by leading trainings on procedures and safety practices.
  • Planned and resourced personnel and logistics for operations component exercises resulting in highly trained personnel ready to act quickly in critical roles.
  • Partnered with vendors and suppliers to effectively manage and budget.
  • Assisted in recruiting, hiring and training of team members.

Executive Director of Operations

Discovery Ridge Compounding Pharmacies & Travel Clinic
Calgary, AB
10.2019 - Current

Pharmacy Manager

Discovery Ridge Compounding Pharmacy & Travel Clinic
Calgary, AB
09.2015 - 10.2019
  • Spearheaded and implemented new projects to expand scope of engagement as Travel Clinic, Expanded Compounding Practices, Home Health Care Services, Food & hormone Sensitivity Testing.
  • Trained pharmacy interns and newly hired pharmacy technicians.
  • Educated patients on possible drug interactions, potential side effects and optimal methods of administration.
  • As a custom Compounding Pharmacy; I Implemented procedures necessary for compounding, mixing, packaging and labeling.
  • Protected drug inventories from damage or theft by establishing and enforcing clear pharmacy security policies.
  • Delivered training on medical device use and storage to enhance support for different groups of patients.
  • Vaccinated patients to provide immunity against influenza, pneumonia and other diseases.
  • Developed policies and procedures for effective pharmacy management.
  • Ordered all pharmacy supplies and kept check on inventory levels.
  • Implemented best practice standards for billing resulting in substantial reduction of accounts receivable delays.
  • Spearheaded and implemented new projects to expand scope of engagement as Travel Clinic, Expanded Compounding Practices, Home Health Care Services, Food & hormone Sensitivity Testing.

Assessor

The PEBC Qualifying Exam Part II – OSCE
Calgary, AB
05.2012 - 11.2017

Clinical Pharmacist

Highland Primary Care Network
Airdrie, AB
03.2014 - 06.2015

While working and Collaborating with phyicians and Other health Care Professionals;

  • Educated patients on possible drug interactions, potential side effects and optimal methods of administration.
  • Evaluated patient histories to assess medication compliance and spot issues such as doctor shopping or excessive usage.
  • Advised physicians on how to properly dose medications.

Clinical Pharmacist

Sandstone Packaging Pharmacy
Calgary, AB
07.2012 - 07.2013

Provide Medication reviews and advise to Seniors at assisted home living.

  • Evaluated patient histories to assess medication compliance and spot issues such as doctor shopping or excessive usage.
  • Provide Medication reviews and advise to Seniors at assisted home living.


Relief Pharmacist

Various Locations
Calgary, AB
07.2010 - 06.2013

Pharmacy Manager

Scenic Acres Pharmacy
Calgary, AB
07.2009 - 07.2010

Staff Pharmacist

Calgary Co-op
Calgary, AB
06.2007 - 06.2009

Relief Pharmacist

Various Locations
Calgary, AB
01.2007 - 06.2007

Pharmacy Intern

Super Drug Mart
Calgary, AB
11.2005 - 11.2006

Education

Internship

Hepatits C Specialist
University Of Calgary
10.2020

Dermatology Specialist
PCCA, Huston
07.2019

Comprehensive Compounding Course C3
PCCA, London, ON
04.2015

Additional Prescribing Authority
Alberta College Of Pharmacy
08.2014

Adminstring Drugs By Injection
Alberta College Of Pharmacy
10.2010

Registered Pharmacist

Alberta College of Pharmacy
12.2006

Pharmacy Examining Board of Canada
11.2006

Bachelor of Science - School of Pharmacy

Cairo University
Cairo, Egypt
05.2001

Skills

  • Relationship and Team Building
  • Industry Expertise
  • Strategic Planning and Execution
  • Stakeholder Management
  • Operational Analysis
  • Complex Problem Solving
  • Budget Planning
  • Annual Planning
  • Financial Management
  • Business Development
  • Mergers and Acquisitions
  • Sales Growth

Timeline

Executive Director

Levitee Pharmacies & Clinics
11.2021 - Current

Operations Manager

Care Gateway Pharmacies-Mental Health & Addiction
10.2019 - Current

Executive Director of Operations

Discovery Ridge Compounding Pharmacies & Travel Clinic
10.2019 - Current

Pharmacy Manager

Discovery Ridge Compounding Pharmacy & Travel Clinic
09.2015 - 10.2019

Clinical Pharmacist

Highland Primary Care Network
03.2014 - 06.2015

Clinical Pharmacist

Sandstone Packaging Pharmacy
07.2012 - 07.2013

Assessor

The PEBC Qualifying Exam Part II – OSCE
05.2012 - 11.2017

Relief Pharmacist

Various Locations
07.2010 - 06.2013

Pharmacy Manager

Scenic Acres Pharmacy
07.2009 - 07.2010

Staff Pharmacist

Calgary Co-op
06.2007 - 06.2009

Relief Pharmacist

Various Locations
01.2007 - 06.2007

Pharmacy Intern

Super Drug Mart
11.2005 - 11.2006

Internship

Hepatits C Specialist

Dermatology Specialist

Comprehensive Compounding Course C3

Additional Prescribing Authority

Adminstring Drugs By Injection

Registered Pharmacist

Alberta College of Pharmacy

Pharmacy Examining Board of Canada

Bachelor of Science - School of Pharmacy

Cairo University
Noha ElSayed