From Primary Care Network as a Clinical Pharmacist and Discovery Ridge Pharmacy as an owner to Care Gateway Pharmacies as an Operations Manager and Levitee Pharmacies & Clinics as an Executive Director, I’ve developed a deep understanding of daily pharmacy and clinic operations over my 20 years in the Pharmacy industry. As a Clinical Pharmacist and Expert Compounder I take pride in shaping the future of patient care and thrive on advancing the practice of pharmacy in Canada and Providing Optimum Patient Care for Canadians. Currently, I work as an Executive Director at Levitee Pharmacies & Clinics, where I am focused on Leading and managing day to day Pharmacies and Clinic Operations. During my time at Levitee Pharmacies & Clinics, I have helped the Pharmacy team and the Clinics team, while Continuously evaluating and reviewing of all operational processes and procedures to identify and recommend improvements
Duties at Levitee Clinics, Alberta:
- Leading a team of 25 Employees.
- Oversee the build-up of an effective Clinic team by hiring and training appropriate staff, providing guidance, and coaching to subordinate managers.
-Nurses and Medical Assistants report into Noha for all Nursing issues concerning medical standards of care
-Oversee day to-day Levitee Clinic Operations activities; ensuring adherence of the organization’s daily activities and long-term plans to established policies and legal guidelines
-Perform onsite visits to all Clinics to ensure operations and standards of care maintained at each pharmacy
- Lead Alberta market expansion efforts for Clinics.
- Implementing Virtual Services From different Locations across Alberta
-Other duties, targets, and strategic targets set by Levitee executive team.
Duties at Levitee Pharmacies, Alberta:
- Leading a team of 20 employees.
- Developed process and special procedures for pharmacies Team to handle Mental Health and Addiction patients.
- Facilitated training for Staff to handle Vulnerable population including but not limited to Mental health and Addiction; sexual health ; Hepatitis C & HIV Patients; Indigenous population.
- Co-ordinated events with different organizations and vendors ( as Gilead, Abbvie) for Hep C screening days.
Established work flow structure between Pharmacies and clinics focusing on Telehealth and electronic prescribing ( ePrescribeiT, AdraCare) .
- Build an effective Pharmacy team by hiring and training appropriate staff, providing guidance, and coaching to subordinate managers
-Overseeing day-to-day Levitee Pharmacy Operations activities; ensuring adherence of the organization’s daily activities and long-term plans to established policies and legal guidelines.
-Establish Key Performance indicators to be able to assess Pharmacy Managers
performance which should include measures required to boost clinical services at the pharmacies
-Conducting performance reviews for Pharmacy Managers. Perform onsite visits to all pharmacies to ensure operations and standards of care maintained at each Pharmacy
-Review current standards, contracts, and build a profitable path forward, through establishing and executing on new contracts and practices with vendors and other parties
-Lead negotiator for contracts with new pharmacists, assistants, technicians, and suppliers, across all sites
-Lead Alberta market expansion efforts for Pharmacies
-Review current standards, contracts, and build a profitable path forward, through
establishing and executing on new contracts and practices with vendors and other parties
-Other duties, targets, and strategic targets set by Levitee executive team
While working and Collaborating with phyicians and Other health Care Professionals;
Provide Medication reviews and advise to Seniors at assisted home living.