NASSERADIN BAHAR ABDULLAH
NORTH YORK,Canada
Summary
Dynamic Executive Director with a proven track record at Wadi Kaja Organization, excelling in strategic planning and fundraising. Cultivated strong stakeholder relationships, driving a 30% increase in donor engagement. Adept at operational management and fostering team collaboration, ensuring organizational sustainability and compliance while advocating for community needs. Executive leader with deep experience driving organizational success and fostering collaboration. Skilled in strategic planning, financial oversight, and stakeholder engagement. Known for adaptability, resilience, and delivering results in evolving environments. Strong interpersonal skills, effective communicator, and results-driven approach. Experienced with strategic planning, organizational leadership, and stakeholder management. Utilizes collaborative approach to drive team performance and achieve company objectives. Track record of effectively managing resources and navigating complex challenges to deliver sustained growth. Results-oriented executive professional with history of delivering impactful organizational changes and strategic initiatives. Proven ability to lead and inspire teams, ensuring alignment with company goals and fostering culture of excellence. Renowned for adaptability and strong focus on achieving measurable results through effective collaboration and leadership.
Overview
21
21
years of professional experience
Work History
Executive Director
Wadi Kaja Organization for Refugees and Immigrants
01.2020 - Current
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Oversaw financial management, ensuring fiscal responsibility and long-term sustainability for the organization.
- Guided staff through periods of organizational change, maintaining morale and engagement during transitions.
- Forge strong relationships with board members, providing regular updates on organizational progress and soliciting their expertise when needed.
- Monitored compliance with laws and regulations to protect organization from legal liabilities and penalties.
- Managed a diverse team of professionals, fostering a collaborative work environment for increased productivity.
- Fostered work culture of collaboration and inclusion to increase morale and reduce turnover.
- Built relationships with donors, government officials and other organizations to secure funding and support for organization.
- Promoted a culture of continuous improvement by encouraging professional development opportunities for staff members.
- Negotiated contracts with vendors, securing favorable terms while adhering to budgetary constraints.
- Represented organization to local public by giving presentations and speeches and participating in community events.
- Exercised appropriate cost control to meet budget restrictions and maximize profitability.
- Collaborated with external organizations including non-profits, businesses and government agencies to create mutually beneficial partnerships.
- Developed strategic partnerships with key stakeholders to expand the organization''s reach and influence.
- Drove strategic improvements to enhance operational and organizational efficiencies.
- Led successful fundraising campaigns, securing critical resources for program development and expansion.
- Advocated for organization and company mission to raise awareness and support.
- Strengthened internal communication channels to facilitate cross-functional collaboration and decisionmaking.
- Built and maintained strong company teams by hiring and training qualified staff to create positive and productive work environments.
- Aligned department vision, goals, and objectives with company strategy to achieve consistently high results.
- Increased organizational efficiency by streamlining processes and implementing new systems.
- Evaluated program outcomes using data-driven metrics, identifying areas for improvement and implementing targeted interventions.
- Optimized operational workflows, reducing overhead costs and maximizing resource allocation.
- Advocated for policy changes at both local and national levels to further support the organization''s goals and objectives.
- Set organizational goals and objectives to guide and direct company focus and achieve mission fulfillment.
- Developed and implemented organizational strategies to achieve set goals and objectives and secured long-term success.
- Implemented innovative marketing strategies to raise brand awareness and drive revenue growth.
- Created promotional materials and provided insightful information to social media, websites and print media to educate public.
- Spearheaded new program initiatives to address unmet community needs and advance the organization''s mission.
- Presented regularly at conferences or industry events showcasing the accomplishments of the organization.
- Enhanced organizational visibility and reputation by spearheading comprehensive rebranding initiatives.
- Advanced organization's mission with launch of impactful community service programs.
- Implemented cutting-edge technologies to enhance data management and reporting capabilities.
- Secured substantial funding for new projects by cultivating relationships with key donors and stakeholders.
- Drove significant growth in volunteer engagement by implementing targeted recruitment campaigns.
- Maximized donor satisfaction and retention through personalized acknowledgment and engagement strategies.
- Negotiated beneficial agreements with service providers, enhancing operational efficiency and reducing expenses.
- Streamlined operations and reduced costs with implementation of efficient financial management systems.
- Expanded organization's outreach, executing strategic partnerships with local and international NGOs.
- Facilitated successful accreditation processes, ensuring compliance with industry standards and regulations.
- Boosted team productivity and morale by developing comprehensive employee training and development program.
- Optimized resource allocation, conducting thorough needs assessments and prioritizing project funding.
- Led organization through significant transition period, maintaining stability and focus on strategic goals.
- Strengthened governance structures, establishing clear policies and procedures for board management and operations.
- Elevated event attendance and fundraising outcomes by organizing high-profile charity events.
- Fostered culture of continuous improvement, introducing regular feedback mechanisms for staff and volunteers.
- Achieved notable increases in public awareness through innovative social media strategies.
- Spearheaded development and launch of user-friendly organizational website, increasing online engagement.
- Negotiated with vendors to secure cost-effective deals for office supplies and equipment, managing budget effectively.
- Managed financial, operational and human resources to optimize business performance.
- Represented organization at industry conferences and events.
- Established and maintained strong relationships with customers, vendors and strategic partners.
- Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
- Led recruitment and development of strategic alliances to maximize utilization of existing talent and capabilities.
- Developed innovative sales and marketing strategies to facilitate business expansion.
- Maintained P&L and shouldered corporate fiscal responsibility.
- Monitored key business risks and established risk management procedures.
- Initiated strategy to drive company growth and increase market share and profitability.
- Devised and presented business plans and forecasts to board of directors.
- Created succession plans to provide continuity of operations during leadership transitions.
- Oversaw business-wide changes to modernize procedures and organization.
- Founded performance- and merit-based evaluation system to assess staff performance.
- Communicated business performance, forecasts and strategies to investors and shareholders.
- Analyzed industry trends and tracked competitor activities to inform decision making.
- Directed technological improvements, reducing waste and business bottlenecks.
- Formulated and executed strategic initiatives to improve product offerings.
- Oversaw divisional marketing, advertising and new product development.
Field Officer
United Nations High Commissioner for Refugees, UNHCR
07.2009 - 09.2013
- Improved field operations efficiency by implementing innovative data collection and reporting techniques.
- Developed strong relationships with stakeholders, fostering trust and open lines of communication during site visits and meetings.
- Expedited decision-making processes by presenting comprehensive reports containing vital field insights to senior leadership teams regularly.
- Managed multiple priorities effectively while adhering to deadlines under challenging conditions in the field.
- Enhanced team collaboration through regular communication, training sessions, and joint project initiatives.
- Collaborated effectively with diverse groups of individuals during community outreach programs to achieve desired outcomes smoothly.
- Streamlined field data management with the implementation of new software tools and processes.
- Kept abreast of industry trends and best practices to drive continuous improvement initiatives within the organization''s field operations.
- Promoted a safe working environment by enforcing safety guidelines, conducting regular risk assessments, and addressing potential hazards promptly.
Translator and Interpreter
UNHCR, UNESCO, ICRC, WFP, and the Overseas Processing Entity, the Australian High Commission, the Joint Voluntary Agency, the US Refugee Program, and
07.2005 - 09.2013
- Translated documents from Arabic to English.
- Enabled smoother negotiations for clients with foreign counterparts by offering real-time interpretation support.
- Upheld strict confidentiality guidelines when handling sensitive information or classified documents for clients.
- Improved cultural understanding among colleagues by providing language training sessions and workshops on foreign customs and practices.
- Fostered better understanding of complex documents by translating technical manuals, legal contracts, and medical reports.
- Provided verbal summaries of non-English documents for immediate use.
- Maintained high linguistic standards across all translations through rigorous proofreading and editing processes.
- Adapted quickly to emerging trends and technologies in the translation industry, ensuring continued relevance and expertise.
- Assisted legal teams in navigating complex cases involving non-English speakers, providing accurate translation of testimonies and evidence materials.
- Enhanced client satisfaction by delivering accurate translations and interpretations within tight deadlines.
- Expanded client base through consistent delivery of high-quality translation and interpretation services.
- Demonstrated cultural sensitivity and adaptability during interpretation assignments, fostering positive relationships with clients from diverse backgrounds.
Social Worker
United Nations High Commissioner for Refugees, UNHCR
02.2007 - 06.2009
- Updated client documentation for accurate, compliant and current records.
- Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
- Collaborated with multidisciplinary teams to ensure appropriate care coordination and resource allocation for clients.
- Educated families on available community resources, connecting them with essential services such as housing assistance, financial aid, or healthcare providers.
- Supported clients and families with empathy and compassion during difficult times.
- De-escalated stressful situations through individual and family crisis interventions.
- Maintained accurate case documentation, ensuring compliance with regulatory standards and facilitating informed decision-making by team members.
- Advocated for clients to assure respected rights and wishes.
- Improved client well-being by conducting comprehensive assessments and developing tailored intervention plans.
- Maintained regular contact with clients by calling and visiting clients' homes.
Volunteer Coordinator
United Nations High Commissioner for Refugees, UNHCR
08.2004 - 12.2006
- Recruited and trained new volunteers on volunteer program goals and objectives.
- Coordinated large-scale events involving multiple teams of volunteers, resulting in successful fundraisers and community outreach initiatives.
- Provided ongoing support to volunteers throughout their tenure, addressing any concerns or issues promptly to ensure satisfaction and commitment to the organization''s goals.
- Established strong relationships with local organizations, fostering collaboration and expanding volunteer opportunities.
- Organized recognition events to show appreciation for volunteer contributions, boosting morale and promoting a positive organizational culture.
- Maintained regular communication with volunteers through newsletters, social media updates, and personal check-ins, keeping them engaged and informed about upcoming opportunities.
- Managed and tracked volunteer hours and progress to support accurate documentation.
- Developed comprehensive training materials to ensure volunteers were well-prepared for their roles.
- Served as a liaison between volunteers and senior leadership, ensuring open lines of communication and promoting a transparent environment where concerns could be addressed promptly.
- Collaborated with other departments to maximize impact of volunteer efforts.
- Managed volunteer calendar and verified coverage of key roles during volunteer unavailability.
- Worked with program teams to identify and match volunteers with appropriate activities.
- Worked with leadership staff and special committees to define volunteer mission and set standards.
- Collaborated with other departments to identify specific needs for volunteers, optimizing resource allocation and improving program effectiveness.
- Increased awareness of the organization''s mission by creating promotional materials highlighting the impact of volunteer efforts.
- Streamlined the volunteer onboarding process for improved efficiency and increased retention rates.
- Managed a database of over 200 volunteers, ensuring accurate record-keeping and easy access to information when needed.
- Assessed community needs to guide planning and prioritization of volunteer projects.
- Increased awareness of organization's mission through effective social media strategies and content creation.
- Fostered partnerships with local organizations, expanding volunteer opportunities and community impact.
- Enhanced volunteer retention rates by implementing targeted engagement strategies and recognition programs.
- Facilitated communication between volunteers and organizational staff, ensuring alignment with goals.
- Developed training materials and workshops to equip volunteers with necessary skills and knowledge.
- Led volunteer appreciation events, fostering sense of community and belonging among participants.
- Developed and maintained volunteer database, facilitating effective communication and scheduling.
- Coordinated recruitment drives, significantly increasing pool of volunteers for various projects.
- Established clear volunteer roles and responsibilities, leading to more efficient project execution.
- Improved community outreach with development and execution of comprehensive marketing campaigns.
- Maintained compliance with safety regulations and policies during all volunteer activities, ensuring safe environment for everyone involved.
- Enhanced team collaboration by introducing team-building exercises and regular meetings.
- Organized large-scale fundraising events, raising significant funds for community projects.
- Conducted regular performance evaluations for volunteers, providing feedback and opportunities for growth.
- Designed volunteer recognition programs that acknowledged contributions and motivated continued involvement.
- Implemented volunteer feedback system to identify areas for improvement and enhance volunteer satisfaction.
- Negotiated with vendors for supplies and services, reducing costs for volunteer events and activities.
Education
No Degree -
Humber Institute of Technology And Advanced Learning
Toronto, None04-2018
High School Diploma -
Scarborough Centre For Alt Studies Adult
Scarborough04-2015
No Degree -
African University College of Communications (A.U.C.C)
Accra, Ghana08-2013
High School Diploma -
Khartoum High School For Boys
KKhartoum, Sudan04-1998
Skills
- Community engagement
- Program management
- Strategic planning
- Project management
- Operations management
- Budgeting and financial management
- Staff management
- Relationship building
- Public speaking
- Program leadership
- Innovation and creativity
- Leadership development
- Compliance and regulations
- Financial management
- Stakeholder relations
- Government relations
- Operational planning
- Marketing
- Fundraising
- Business development
- Resident satisfaction
- Consulting
- Partnership development
- Crisis management
- Grant writing
- Human resources management
- Profit and loss statements
- Business administration
- Vendor relations
- Client services
- Team bonding
- Report compilation
- Program monitoring
- Media relations
- Negotiation
- Quality control
- Corporate social responsibility
- Data interpretation
- Case management
- Social work
- Fundraising expertise
- Training methods
- Corporate governance
- Business planning
- Human resources
- Speechwriting
- Outreach programs
- Contract management
- Performance feedback
- International business
- Policy formulation
- Budget reporting
- Communications strategy
- Talent management and staffing
- Team leadership, training, and development
- Focus group facilitation
- Senior living management
- Coaching and counseling
- Board relations
- Analytical and critical thinker
- Goal setting
- Strategic business planning
- Relationship and team building
- Executive leadership
- Budget planning
- Innovative and visionary
- Policies and procedures
- Employee motivation and performance
- Contract negotiation
- Management team leadership
- Process improvements
- Planning and coordination
- Approachable leader
- Process improvement
- Effective communicator and public speaker
- MIssion and vision
- Operations oversight
- People and culture
- Change management
- Board reporting
- Industry expertise
- Profit and loss management
- Transformative leadership
- Annual planning
- Adaptable and flexible
- Employee coaching
- Results orientation
- Program administration
- Client relationship building
- Community outreach
- Policy development
- Revenue growth
Languages
Arabic
Full Professional
Timeline
Executive Director
Wadi Kaja Organization for Refugees and Immigrants
01.2020 - Current
Field Officer
United Nations High Commissioner for Refugees, UNHCR
07.2009 - 09.2013
Social Worker
United Nations High Commissioner for Refugees, UNHCR
02.2007 - 06.2009
Translator and Interpreter
UNHCR, UNESCO, ICRC, WFP, and the Overseas Processing Entity, the Australian High Commission, the Joint Voluntary Agency, the US Refugee Program, and
07.2005 - 09.2013
Volunteer Coordinator
United Nations High Commissioner for Refugees, UNHCR
08.2004 - 12.2006
No Degree -
Humber Institute of Technology And Advanced Learning
High School Diploma -
Scarborough Centre For Alt Studies Adult
No Degree -
African University College of Communications (A.U.C.C)
High School Diploma -
Khartoum High School For Boys
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