Noffin Francis
Wetaskiwin,AB
Summary
Able to handle hostile situations. Able to handle customers in a cogent and diligent manner.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Complex Needs Support Specialist
Action Group
06.2023 - Current
- Support up to 16 individuals with complex needs and high-risk behaviors.
- Follow behavior support plans and apply CPI techniques when needed.
- Assist with personal care and daily living tasks.
- Work closely with a large multidisciplinary team.
- Manage crisis situations with calm and professionalism.
- Maintain clear boundaries in a trauma-informed setting.
- Support individuals with Autism and other developmental conditions.
- Complete daily documentation and incident reports.
Operational supervisor
Williams Pharmalogistique
05.2023 - 05.2024
- Provide support to the dispatching team and truck drivers
- Manage transportation activities throughout the shift
- Arrange for shipping documentation and the tracking and tracing of goods in transit
- Proficiently coordinate team operations to optimize workflow and productivity in the workplace
- Monitor trailer temperatures to ensure optimal conditions for goods storage and transportation
- Experienced in handling various types of LTL freight, ensuring smooth logistics and customer satisfaction
Freight Handler
FedEx Freight
08.2021 - 05.2023
- Develop load plans for truck and containers.
- Distributing work assignments and training new employees
- Loading and unloading containers in a proper manual.
- Ensure all OS&D and processed properly incorrect weight and classification.
- Identifying freight moving at
Package handler
FEDEX Ground
12.2019 - 06.2021
- Scanning package to ensure accurate tracking
- Sorting and organization packages based on destination
- Assist with the management team
- Communicating with delivery drivers and other team members
- Ensure packages are properly labeled and package for delivery
Package handler
Purolator
01.2019 - 11.2019
- Scanning packages
- Loading and unloading packages into the trailers
- Sorting the packages
Education
General - Business
St. Lawrence College
04.2022
Auto Mechanics - undefined
Nova Career Centre
12.2019
Skills
- Microsoft Office
- Excel
- Outlook
- Power point
- Word
- ERP
Languages
English
Full Professional
Certification
CPR & AED Certified [CANADIAN RED CROSS]
Community Service
Anand bhavan, Community support worker, 2016-01, 2018-02, Maintaining confidential and accurate record of the clients and their progress, Communicating clients with relevant community, Conducting group activities with the clients
Hobbies and Interests
Sports, Travelling, Cooking, Technology
Timeline
Complex Needs Support Specialist
Action Group
06.2023 - Current
Operational supervisor
Williams Pharmalogistique
05.2023 - 05.2024
Freight Handler
FedEx Freight
08.2021 - 05.2023
Package handler
FEDEX Ground
12.2019 - 06.2021
Package handler
Purolator
01.2019 - 11.2019
Auto Mechanics - undefined
Nova Career Centre
General - Business
St. Lawrence College
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