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Associate Principal Engineer

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Experienced hospitality professional with 15+ years in luxury hotel operations and customer service, specializing in guest relations, team leadership, front office management, and training. Demonstrated success in high-paced environments, including Fairmont, JW Marriott, and Four Seasons. Strong skills in payroll, administration, and property management systems like Opera.

Personable Guest Services Agent skilled in communicating with guests to provide information, resolve challenges and deliver exceptional service. Well-versed in hotel operations and guest account management illustrated over almost 18 months of industry experience.

Results-driven Guest Experience Manager with expertise in project management and team leadership. Skilled in developing training programs and communication strategies that enhance guest satisfaction and service quality. Proven ability to implement solutions that improve operational efficiency and elevate guest experiences.

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Noemiedel Custodio

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Part Time Guest Experience Manager

Food Service Supervisor

Server

Food Service Supervisor

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Bachelor of Science - Hotel And Restaurant Management

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Part Time Guest Experience Manager

Food Service Supervisor

Server

Food Service Supervisor

Bachelor of Science - Hotel And Restaurant Management

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