Noel Janruf Calmorin
Mississauga,Ontario
Summary
Skilled Technical Service Representative with background in troubleshooting, software and hardware support. Strengths include problem-solving abilities, customer service skills, and technical knowledge. In previous work roles, contributed significantly to improving client relationship management through prompt issue resolution and quality service delivery.
Seasoned professional in maritime operations known for efficiency in task completion. Skilled in navigation, safety protocol compliance, and emergency response management. Brings valuable soft skills including teamwork, adaptability, and communication to excel in collaborative maritime environments.
Overview
4
4
years of professional experience
Work History
TECHNICAL SERVICE REPRESENTATIVE
BAXTER CORPORATION
Mississauga, Ontario
01.2024 - Current
- Responsible for diagnosing and troubleshooting all inbound equipment to component level
- Maintain and ensure certification of all test equipment as per company operating policies and procedures
- Test all incoming repairs to assure the results are within tolerance with respect to the manufacturers required specification
- Perform CSA/UL inspections and testing as required to certify incoming repairs
- Prepares work estimates, contact costumers and follow up on past due service work
- Document and maintain all work orders as they pertain to repairs using company tracking systems
- Assist internal and external customers with technical inquire and parts issues
- Assists in other areas such as Quality or shipping as required
- Evaluating all Spectrum Devices from costumers across US and Canada that will undergo repair.
MACHINE OPERATOR
DELTA SHUTTERS & BLINDS
Mississauga, Ontario
06.2023 - 01.2024
- Cuts, sorts, selects and assemble fabrics that are used in blinds and shutters production and ensure quality of each before it undergo with the assembly process
- Receive, pick, pack, label, and ship merchandise to our global clients
- Work towards a flawless quality control of goods across shipping and receiving.
- Adjusted machine settings according to production requirements.
- Read blueprints and job orders to determine product specifications and tooling instructions.
MARINE DECK THIRD OFFICER
Marlow Navigation Philippines
12.2020 - 06.2022
- Maintains safe navigational watch as per Captain's order and in accordance with international regulation
- In-charge in creating passage plan for upcoming voyages and monthly drill reports
- Maintaining all navigational equipment in good working condition
- Putting safe working practices into place and keeping an eye on them, as well as checking that remedial and preventive action has been taken
- Supervising mooring operation as per instruction and keeping cargo watch and assisting in cargo operations
- Monitored and reported on operational performance metrics.
- Led training and development programs to enhance team skills and performance.
- Monitored communications from shore-based personnel to ensure safe passage through hazardous waters.
- Conducted routine inspections of vessel systems, equipment, and machinery.
- Developed and implemented procedures to ensure compliance with international maritime regulations.
Education
Bachelor's of Science in MarineTransportation -
JOHN B. LACSON FOUNDATION MARITIME UNIVERSITY AREVALO INC.
05.2015
Highschool Diploma -
ESPERANZA NATIONAL HIGH SCHOOL
03.2011
Elementary Diploma -
ESPERANZA CENTRAL SCHOOL
03.2007
Skills
- Diagnosing and repairing medical devices
- Forklift License Holder
- Carpentry and Renovations
- Excellent Communication and written skills
- Detailed oriented
- Independent critical judgement
- Time management and prioritization
- Collaboration and interpersonal relationships
- Working independently within professional field
- Working under pressure in a culturally diverse environment
- Inventory management using barcoding system
- Lifting heavy objects
- G Class Driver's License
- Maritime Industry experience
- Quick learner
- Computer literacy
- Hardware Configuration
- Operating systems
- Software Development
- Technical Support
- Customer Service
Timeline
TECHNICAL SERVICE REPRESENTATIVE
BAXTER CORPORATION
01.2024 - Current
MACHINE OPERATOR
DELTA SHUTTERS & BLINDS
06.2023 - 01.2024
MARINE DECK THIRD OFFICER
Marlow Navigation Philippines
12.2020 - 06.2022
Bachelor's of Science in MarineTransportation -
JOHN B. LACSON FOUNDATION MARITIME UNIVERSITY AREVALO INC.
Highschool Diploma -
ESPERANZA NATIONAL HIGH SCHOOL
Elementary Diploma -
ESPERANZA CENTRAL SCHOOL
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