Noaman Shareef Mohammed

• Created and maintained employee schedules to ensure adequate staffing levels.
• Communicated with clients and caregivers to inform of schedule changes, cancellations or additions.
• Developed methods for tracking and managing scheduling data, including shift assignments and time off requests.
• Managed daily operations related to employee scheduling such as approving time off requests or assigning shift swaps.
• Managed schedules of team to keep shifts properly staffed.
• Coordinated with other supervisors, combining group efforts to achieve goals.
• Participated in subordinates' tasks to facilitate productivity or help overcome difficulties.
• Answered incoming calls and emails, providing frontline customer support or assistance with services.

WORKING AT VICTORIA HOSPITAL AS MOBILE PATROL SUPERVISOR (PART-TIME)

WORKED AT ST.THOMAS ELGIN GENERAL HOSPITAL(PART-TIME)

• Secured premises and personnel by patrolling property and monitoring surveillance cameras.
• Responded immediately to security threats, breaches and emergencies, following proper protocols.
• Floated between security locations to check in with officers, assess security and make proactive adjustments based on changing conditions.
• Worked closely with local law enforcement to coordinate security operations and investigations.

• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
• Escalated customer concerns, issues and requirements to supervisors for immediate rectification.