Results-driven manager with expertise in customer relations and small business operations. Proven ability to enhance workflow efficiency and train staff, contributing to improved customer satisfaction and operational success.
Overview
13
13
years of professional experience
Work History
Owner / Manager
Miami Variety
Miami, MB
02.2023 - Current
Managed daily operations, ensuring efficient workflow and high-quality customer service.
Developed and implemented inventory management strategies to optimize stock levels.
Trained and mentored staff on best practices for product handling and customer interactions.
Established relationships with suppliers to ensure future opportunities and improve product selection.
Parts Sales Associate
Janzen Chevrolet Buick GMC
Winkler, MB
11.2017 - 01.2023
Managed customer inquiries to provide accurate parts information and solutions.
Processed orders efficiently, ensuring timely delivery of automotive parts.
Developed strong relationships with customers, enhancing repeat business and satisfaction.
Helped with shipping & receiving and ordering within the parts department
Panel Shaper
Decor Cabinets
Morden, MB
01.2017 - 11.2017
Demonstrated respect, friendliness, and willingness to help wherever needed.
Worked flexible hours as day shift and evening shift
Used critical thinking to break down problems, evaluate solutions, and make decisions.
Shaped wood and MDF panels for doors
Cook and Dishwasher
Outpost Grill
Winkler, MB
02.2013 - 01.2017
Prepared diverse menu items in accordance with established recipes and quality standards.
Operated kitchen equipment efficiently, ensuring safety and cleanliness protocols were maintained.
Collaborated with team to optimize workflow during peak service hours, enhancing overall efficiency.
Trained new kitchen staff on food preparation techniques and safety practices to maintain high standards.