Wafaa Maswadee
Calgary,Canada
Summary
Compassionate Personal Care Assistant with hands-on experience providing companionship and emotional support to clients. Experienced in accurately documenting vital statistics and health metrics. Committed to creating positive rapport with patients and providing quality patient care.
Overview
5
5
years of professional experience
Work History
HEALTH CAREGIVER
THE KEY
04.2023 - Current
- Provide compassionate and personalized care to patients, including assistance with daily living activities such as bathing, dressing, grooming, and mobility support.
- Monitor patients' vital signs, observe and document changes in their condition, and report any concerns to medical professionals to ensure timely intervention.
- Administer prescribed medications, and manage medication schedules, ensuring accuracy and adherence to treatment plans.
- Assist with medical procedures and therapies as directed by healthcare professionals, including wound care, catheter management, and oxygen therapy.
- Offer emotional and psychological support to patients and their families, fostering a supportive and empathetic environment to improve overall well-being.
HEALTH CAREGIVER
VITALITY AT HOME
04.2023 - Current
- Effectively communicate with patients, families, and healthcare team members to coordinate care, address concerns, and provide updates on patient progress.
- Maintain a clean and safe living environment for patients, following infection control protocols and safety guidelines to prevent illness and accidents.
- Document patient care activities, changes in condition, and other observations in compliance with healthcare regulations and standards.
- Assist patients with mobility challenges, including positioning, and use of assistive devices to enhance their comfort and independence.
HEALTH CAREGIVER
HOME INSTEAD
11.2021 - 03.2023
- Prepare and serve balanced meals according to dietary restrictions and preferences, assisting clients with feeding if necessary.
- Perform light housekeeping duties, including cleaning, laundry, and organizing living spaces to maintain a safe and hygienic environment.
- Provide emotional support and companionship, engaging clients in social activities to enhance their quality of life and mental well-being.
MEDICAL OFFICE ASSISTANT
MEDICARE WEST HILLS
12.2020 - 03.2021
- Greet and assist patients upon arrival, manage check-in/check-out processes, and address inquiries to ensure a positive patient experience.
- Manage appointment scheduling, coordinate referrals, and handle follow-up appointments using electronic health record (EHR) systems.
- Perform general office duties such as answering phone calls, managing correspondence, and maintaining organized filing systems.
- Accurately document patient information, update medical records, and assist with data entry tasks while ensuring compliance with confidentiality and HIPAA regulations.
Education
Diploma - Medical Assistant And Unit Clerk
Heritage College
Calgary, AB03.2020
Diploma - Pharmacy Assistant
Heritage College
Calgary, AB11.2019
Diploma - Early Childhood Care And Education
Bow Valley College
Calgary04.2017
Skills
- Self-directed work ethic
- Team collaboration
- Interpersonal cooperation
- Detail-oriented
- Enthusiasm
- Optimism
- Integrity
- Adaptability
- Technology proficiency
- Typing speed of 50 WPM
- Verbal communication skills
- Written communication skills
References
Gladly available upon request.
Timeline
HEALTH CAREGIVER
THE KEY
04.2023 - Current
HEALTH CAREGIVER
VITALITY AT HOME
04.2023 - Current
HEALTH CAREGIVER
HOME INSTEAD
11.2021 - 03.2023
MEDICAL OFFICE ASSISTANT
MEDICARE WEST HILLS
12.2020 - 03.2021
Diploma - Medical Assistant And Unit Clerk
Heritage College
Diploma - Pharmacy Assistant
Heritage College
Diploma - Early Childhood Care And Education
Bow Valley College