Customer service representative and with almost 3 years of experience, including retail and customer care. Also have a 2-year experience in material handling. Looking for a full-time job that can leverage my capability and experience.
Overview
7
7
years of professional experience
Work History
Dispatcher
PartSource Winnipeg, MB
12.2022 - Current
Managing invoices and paperwork related to orders
Working with drivers making sure the orders are accurate and are delivered in a timely manner
Communicating with the commercial team and customers, giving them updates on their order
Keeping a record of vehicle maintenance (mileage and oil changes)
Familiar with parts and sales floor
Part-time
Sales Associate
7-11 Winnipeg, MB
05.2022 - Current
Attending customers
Managing cash
Scanning and stocking inventory
Ordering stock, handling returns
Full-time
Material Handler
GAP
06.2021 - 09.2021
Material handling and customer service.
Received products using scanners and unload shipments from trucks.
Handled small and large packages with care.
Managed inventory order.
Attended customer calls and resolved the problems.
Baker and Retailer
Tim Hortons
01.2021 - 05.2021
Prepare bakery goods and used baking machines like ovens.
Prepared the final good by putting icing, sprinkles, and fillings.
Cleaning and sanitation in the kitchen.
Worked in the freezer for inventory.
Attended customers at the front and took orders.
Customer Service and Server
Shisha and Vape - Fusion Lounge
01.2019 - 12.2020
Worked as a server, greet customers.
Take customer orders.
Maintain a friendly demeanor throughout their experience
IELTS Trainer
Banerjee S Global
03.2018 - 12.2018
Conducted well organized and structured classes.
Delivering personal knowledge about IELTS test to students
Education
Diploma - Hotel and Restaurant Management
Cambrian College
Ontario
01.2021
Skills
Reliable, trustworthy, and results-oriented customer service representative; committed to citizenship and providing excellent customer service
Proven experience in multitasking in fast-paced environments
Good listener and communicates effectively with staff and managers both verbally and written
Problem solver and easily can meet deadlines by organizing daily tasks
Digital literacy includes proficiency in Microsoft Office Suite, Microsoft Projects, and Outlook
Fluent in English, Persian, beginner in French and an advocate for respecting diversity and inclusion
Skills include cultural awareness, fast learning, planning, and strong mathematics