Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nitin Rana

Hamilton,Ontario (ON)

Summary

Professional Driver offering over five years of experience completing daily delivery tasks on time and safely. Knowledgeable in efficient routes within assigned territory. Skilled at following traffic laws and maintaining top-quality customer services.

Overview

3
3
years of professional experience

Work History

Field Service Technician

BELL CANADA
Toronto, ON
08.2023 - 04.2024
  • Drove and maintained company vehicle.
  • Installation and maintenance of residential services including Internet, TV and Home Phone. Diagnostics and installation of multi-pair copper and fiber cables between new or existing poles and reinstallation of damaged ones.
  • Delivered outstanding customer service on field visits to meet corporate guidelines.
  • Operated hand tools and power equipment according to corporate safety procedures to prevent injuries and accidents.
  • Established and modified networks and computers at businesses, schools, government buildings, medical facilities and homes, within scheduled time.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.

Utility Courier

Purolator
Etobicoke, ON
09.2021 - 07.2023
  • Inspected and monitored delivery vehicle and performed basic maintenance before and after operating vehicle to ensure safety. Adhered to Highway Traffic Act while operating commercial vehicle.
  • Created delivery routes based on destinations and timelines to maintain efficiency.
  • Communicated effectively with dispatch regarding delivery progress and any detours to pre-assigned route when required.
  • Answered customer questions regarding products and resolved issues with order accuracy and quality.
  • Quickly responded to customer inquiries to improve business relationships; Communicated customer complaints, requests and feedback to company management.
  • Delivered items to customers and presented invoices for payments as per schedule.

Education

Computer System Technician And Networking - Computer Technician

St. Clair College of Applied Arts And Technology
Windsor, ON
04-2023

Diploma In Computer Science - Computer

OPJS University
Rajasthan, India
07-2019

Skills

  • Class G Ontario Driver's License
  • Over two years of experience Driving Vehicle, with defensive driving behaviour
  • Over five years of Face to face customer service experience with an great communication skill (verbal and written)
  • Flexible to work various shifts (Day, Night and weekends)
  • Multilingual-Fluent in English, Hindi and Punjabi
  • Good knowledge about Brampton and Toronto area
  • Passionate and respectful towards community
  • Empathetic, Calm, Polite and Pleasant person who thrives under pressure
  • Extra ordinary decision making capabilities under intense situation to resolve conflicts
  • Impressive Leadership Quality, Hardworking, Honest and potent interpersonal skills

Timeline

Field Service Technician

BELL CANADA
08.2023 - 04.2024

Utility Courier

Purolator
09.2021 - 07.2023

Computer System Technician And Networking - Computer Technician

St. Clair College of Applied Arts And Technology

Diploma In Computer Science - Computer

OPJS University

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Nitin Rana